Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Greg Richards
Kristina is friendly, accommodating, thorough and responsive. This is our second loan with her. We would do it again in a minute
Bissell Smith
I've worked w/Rocket Mortgage on 3 occasions and all experiences were good. Their underwriters aren't always very accommodating - for instance on this loan I'm selling a house I've been in for 25yrs and buying a 2nd condo next door to my condo in Ft Worth (to give me extra space). The two units are right next door to each other, but the underwriters wouldn't believe this wasn't investment ...I've worked w/Rocket Mortgage on 3 occasions and all experiences were good. Their underwriters aren't always very accommodating - for instance on this loan I'm selling a house I've been in for 25yrs and buying a 2nd condo next door to my condo in Ft Worth (to give me extra space). The two units are right next door to each other, but the underwriters wouldn't believe this wasn't investment property. So they upped my rate some. It wasn't enough to drop the whole thing, but this is the 2nd time this has occurred. I have another condo in Dallas that I purchased for my Daughter/Son going to SMU....it was an 8yr period of time. They valued this as investment property once again - even though my family is living there. The support people are very good and thorough...they need to educate their underwriters. Read MoreRead Less
Nancy Van Curen
ANYTTME I HAD A QUESTION OR ANYTHING TO DISCUSS ABOUT THE LOAN I JUST HAD TO CALL IT WAS A PLEASURE TO GET MY FIANCESS THROUGH HIM HE ALWAYS DEALT WITH MY CONCERNS
Ron Waters
Troy was very professional, very well versed with procedures and products at your company, and easy to understand via the phone venue, as were all of the personnel at your company. We were very pleasantly surprised at how easy the process actually was via this method as opposed to the conventional in person process.
Molly Fitzpatrick
Eric was great! He explained everything perfectly and was easy to reach
Nancy Hendrix Turner
Greg made the entire process of refinancing my home easy and stress free. I had debated on whether to refinance yet but for various reasons chose to wait. My husband mad the orignal call and we were suddenly within days of completeing the process.
Nick Keyros
Megan was always quick to respond to my phone calls and was very helpful.
Mary Van Ryswyk
Very helpful and professional.
Christopher Cousineau
Kevin did a great job with my refinance. He was able to save us several years on our present mortage and save us a lot of money in the process. The entire transaction was very efficient. Job well done Kevin.

Michael Waugh
Luke was very much on top of the whole process and just great to work with.