Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Travis Gemmell
This was our first time working with Rocket Mortgage and Jennifer. It was an amazing experience. She was fantastic at follow up, even before we were a client. I spoke to her during the process of deciding what lending company I would like to use and prior to getting pre-approved. Her follow up every couple of weeks in a non aggressive way, lead me towards Rocket Mortgage and working with her. ...This was our first time working with Rocket Mortgage and Jennifer. It was an amazing experience. She was fantastic at follow up, even before we were a client. I spoke to her during the process of deciding what lending company I would like to use and prior to getting pre-approved. Her follow up every couple of weeks in a non aggressive way, lead me towards Rocket Mortgage and working with her. It took us a while to sell our home and she continued to check in to see how things were progressing up until the time we were ready, which was about 6 months. I work at a company were are customers are treated like Kings. The challenge is not everyone else has that same motto, which normally sets me up for a disappointment. One of my biggest pet peeves for me is having to call to find out how things are progressing and for me to do the majority of the communicating to make sure everything is ok. I did not have to do that with Jennifer. She was amazing with email and phone correspondence. I was never concerned about any step, because she either gave me an update or made sure I was comfortable with the next step. I know she was extremely busy, but she never made me feel rushed or like an inconvenience. She made the horrible process of getting a home loan a pleasant one and even enjoyable. I will always be banking with her in the future. Read MoreRead Less
Brian Beck
Jenny did a great job with my loan. I got an extremely competitive rate, low down payment, and avoided PMI completely. Before I talked with Rocket Mortgage, I didn't think this would be possible. They beat out the local guys, because they have to to get your business. My only criticism is that Rocket Mortgage has a bit of a high pressure feel to it and aggressively seeks your business, which ...Jenny did a great job with my loan. I got an extremely competitive rate, low down payment, and avoided PMI completely. Before I talked with Rocket Mortgage, I didn't think this would be possible. They beat out the local guys, because they have to to get your business. My only criticism is that Rocket Mortgage has a bit of a high pressure feel to it and aggressively seeks your business, which may bother some. Also, they were reluctant to get my numbers together knowing I would be shopping around for the best rate. But hey, it's no different than how you would buy a car, right?Read MoreRead Less
Billy Ely
thanks Jenny you were an awesome lady with me helping me with my loan I love my new house thank you very very much
Christopher Oster
Jenny was great!! She fought to get me the best deal and beat multiple offers. Smooth process, closed on time. Thanks Jenny!!
Evan Stall
As a first-time home owner, Jenny made me feel very comfortable and answered all of my questions with ease. Very personable - the right kind of person that you want speaking to your customers. Thanks Jenny!
Nat Koro
Easy to work with, professional, simply The Best.
Donna Syring
I highly recommend Len Schneider. He was exceptional to work with and always very professional. He worked with me and followed me through my whole housing purchase on my very first home. Len helped me achieve a goal that I thought I'd never be able to achieve and even called and followed up with me after closing to see how my family and I was doing. And although everything was done through email ...I highly recommend Len Schneider. He was exceptional to work with and always very professional. He worked with me and followed me through my whole housing purchase on my very first home. Len helped me achieve a goal that I thought I'd never be able to achieve and even called and followed up with me after closing to see how my family and I was doing. And although everything was done through email and on the phone, I honestly feel I couldn't have gotten any better service. Thank you Len for helping me achieve my goal of becoming a homeowner, I honestly couldn't have achieved it without you and all of your hard work and dedication that you give your clients.Read MoreRead Less
Terina Mcdaniels-Hahn
Nichole was very helpful in this process of refinance of my home she answered all my questions and made this very easy process thankyou Nichole
Mike Sirus
Nicole was an absolute pleasure to work with. She was very attentive and re-assuring during the initial process. Rocket Mortgage is lucky to have her!
Justin Holland
Adam helped my family through a relocation half way across the country. Very communicative and clear through the whole process. I appreciate his fast turnaround given all we had going with the move. Thanks Adam. Can I give 6 stars??!!