Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Randall Cooper
Rick worked with us on a refinance. He was very quick to respond to any questions and requests and he made the entire process easy and painless.
Stacy Palmer
Suzy always returned phone calls quickly and responded to questions in a timely manner
Elvira Rillo
Rick was refer to us by J. Ednalino a good friend, He help us to refinance our house. He talk to us, took the information and guide us on what to do. Everything went fine and the process is done in two month. We are very satisfied and happy the way Rick handle the process. Good job Rick!!!
Kate Porter
Rick helped us apply for the HARP 2 refinance program in 2012. I had many questions about changes in policies and the legislative environment that was originally limiting our options and eventually provided the support we needed. Rick was thorough and responsive, answering all my questions. He provided us with affordable solutions and kept me well informed throughout the process. Thank you!
Stephen Watts
Suzy handled the refinancing on my home. She was a truly outstanding representative of her bank. The words I would use to describe Suzy are friendly, knowledgable, accessible, and responsive. The transaction was fast, accurate, and painless ... and VERY importantly, there were no surprises. I don' know what else to say, other than it was an enjoyable experience. Bet you don't hear that too ...Suzy handled the refinancing on my home. She was a truly outstanding representative of her bank. The words I would use to describe Suzy are friendly, knowledgable, accessible, and responsive. The transaction was fast, accurate, and painless ... and VERY importantly, there were no surprises. I don' know what else to say, other than it was an enjoyable experience. Bet you don't hear that too often regarding a banking transaction!Read MoreRead Less
Kevin Davis
She takes time with her clients, spells out all options, has customer's best interests.
Phil Kuch
Working through the mortgage re-finance process with Suzy was a pleasure. She was very knowledgable and professional. And by the end of the process, it was almost as if Suzy had become a new friend! Can't ask for more than that.
Shane McKinley
David answered the phone when I called Rocket Mortgage and he was great from the beginning! Very informative, knew what he was talking about, and quick to respond to all my questions! He saved me a great deal of money by refinancing my home for me and was a total professional at what he did!
Robin Tully
David was great to work with, a real professional. He provided excellent customer service, timely updates, and closed our loan in a very short period! We'll definitely be going back to Rocket Mortgage for our next loan too!
Gordon Mayer
Suzy was our banker for multiple refinancings. The things I appreciate most about Suzy are that she took the initiative to contact me when interest rates were favorable, and she completely pursued each and every detail so that we had a successful and timely closing. I plan to do every future financing with Suzy.