Mr. Carter provided excellence service when we re-financed our mortgage. Jay was always prompt in responding to our questions or required information about our loan. Jay always conducted himself in professional and courteous manner at all times and really assited us though the process. It was a real pleasure working with Jay.
Ben Lafond
Ben Lafond
551
The process with jay was a breeze. Doing things online with jay's help was the way to go for me. No need to go down to the office. It was all there for me. Thanks again jay.
Ben L.
Bradford Abrams
Bradford Abrams
551
Greg was great to work with. This is the 2nd time I have used Greg. He is excellent at explaining how things are going to work, what all is needed, and then providing timely follow up and organizations.
Matt Zanner
Matt Zanner
551
We've gone back to Rocket Mortgage now for three deals... for two reasons.. 1) love Rocket Mortgage's focus on ease of use, online tools and 2) David Stanczak's stellar customer service. truly outstanding asset to Rocket Mortgage team.
Erica Arnold
Erica Arnold
551
Very responsive. Knowledgable about loans. Professional.
Bud Herbert
Bud Herbert
551
Amy has provided professional and prompt service for me on more than one occasion. I couldn't have asked for more from her. I would highly recommend her to anyone.
Steve Wagner
Steve Wagner
551
Greg has always been right on top of great opportunities for my wife and me. When the market changed and we had a chance to save money on our loan payments, he contacted us and let us know. I really appreciate him looking out for us.
Jenny Vogel Hardee
Jenny Vogel Hardee
551
We had the best mortgage experience with Rick as our loan officer. Rick is very knowledgeable about the programs available and even though he was not able to help us refinance our mortgage initially with the HARP program, we kept in contact with Rick. Thankfully the HARP program was enhanced to be able to assist homeowners who were current on their mortgages and Rick was the first person we ...We had the best mortgage experience with Rick as our loan officer. Rick is very knowledgeable about the programs available and even though he was not able to help us refinance our mortgage initially with the HARP program, we kept in contact with Rick. Thankfully the HARP program was enhanced to be able to assist homeowners who were current on their mortgages and Rick was the first person we called. Rick got us a great rate for our refinance and the closing was seamless. Rick blew us away with his professionalism. We will definitely seek Rick out the next time we are in need of a mortgage and have referred Rick to others.Read MoreRead Less
Greg Amidon
Greg Amidon
551
Greg was a pleasure to do business with. He is always professional and courteous. When I happened to be in Detroit for business, Greg even made a special trip to my hotel so as to avoid the hassle of scanning and emailing documents. Overall I enjoyed working with Greg and would not hesitate to contact him again or recommend him to friends / family and associates for their mortgage needs.
Michael Benoit
Michael Benoit
551
Always available - even weekends. It was a very pleasant experience.
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