Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Sandy Lewis
I can’t express enough how helpful LaQuitta was in helping us with preparing for a loan. She showed up every single time she said she would by calling, texting and email! She moved things along so quickly and it was so refreshing to work with someone so dedicated to their job! Thank you LaQuitta!
Jason Hurt
Ming presented a detailed plan of action that caused my score to immediately rise within 20 minutes. Very well done!
Lindsay Obremski
I truly can't thank Matt enough for his guidance through my wife and I's mortgage journey. At one point, we even had to reach out to him on a Sunday to adjust our letter and he crushed it within the hour. He also reached out to our agent to ensure that everything was good to go. Thank you Matt for everything - MVP!
Shoney Grasso
Maggie exceeded expectations and truly was the best. She was very diligent at making sure our loan closed and on top of everything from day one. I would highly recommend Maggie at Rocket Mortgage, hands down you can’t find a better experience. Thank you Maggie!
Naturally Oyin
Rocket Mortgage is a great company to work with! Nick Boussi, our banker, was extremely helpful & knowledgeable. He went above and beyond to ensure that our refinance was fair and equitable! Extremely happy with the outcome & would recommend him to others that have any mortgage concerns.
Damon Weatherman
Matt went above and beyond to make our buying experience fast and stress free. I would recommend him again and again.
Kalie Elizabeth
I was pre-approved with Rocket Mortgage, but as a first time home buyer, wanted to shop other lenders and compare. When telling Shane I did not want to go with Rocket, he proceeded to be condescending and then insulted me. Incredibly rude and would not recommend.
Shane Kelly
Reply from Shane Kelly:

Hello, Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at...Hello, Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-782-8714 if you would like to discuss this further.Read MoreRead Less

Linda Shreeves
Ricky's enthusiasm is matched only by his knowledge and helpfulness. He made the whole loan experience really easy and pleasant. He's the reason I'm on my third loan from Rocket. Ricky Rocks! Rocket Rocks!
Jose Sanchez
We were a great experience with Hamlet, he have been the best option to service us as lender from Rocket Mortgage, I recommend at 100%…
Krystal Armour
Nathan was an excellent partner in our home buying process. He was knowledgeable, responsive, and thorough. We were told home buying would be a super stressful process, but that wasn’t our experience at all!