Jenny was great to work with. She was always available to answer our questions. She explained everything in an easy to understand way. She always responded in a timely manner to phone messages and emails. She made the loan process easy and stress-free. She proactively reached out to us to make sure we stayed on track to get everything we needed submitted. I would recommend Jenny and Rocket ...Jenny was great to work with. She was always available to answer our questions. She explained everything in an easy to understand way. She always responded in a timely manner to phone messages and emails. She made the loan process easy and stress-free. She proactively reached out to us to make sure we stayed on track to get everything we needed submitted. I would recommend Jenny and Rocket Mortgage to anyone looking for a great rate coupled with outstanding customer service!Read MoreRead Less
Sydney Ferguson
Sydney Ferguson
551
Jay is one of the most professional business people I have ever worked with. He went above and beyond-making himself available 24hours a day. I was working on a very tight timeline and Jay was able to move things forward seamlessly. I feel strongly that other professionals at Rocket Mortgage could learn from him.
Tonya Kelley
Tonya Kelley
551
Very helpful and he always answered promptly.
John Stern
John Stern
551
Len was great, to say the least, throughout the process! After initially having to postpone our purchase for a year, when we reconnected it was like I had just spoken to him about a home purchase the day before. He was very personable, knowledgeable, and did a fantastic job of keeping the whole process on track to ensure a smooth closing. He happily answered my myriad of questions, and stepped ...Len was great, to say the least, throughout the process! After initially having to postpone our purchase for a year, when we reconnected it was like I had just spoken to him about a home purchase the day before. He was very personable, knowledgeable, and did a fantastic job of keeping the whole process on track to ensure a smooth closing. He happily answered my myriad of questions, and stepped me through every detail with pure professionalism. I would highly recommend him and Rocket Mortgage!Read MoreRead Less
Amber Holbert
Amber Holbert
551
Working with shane was just an amazing experience. He always got back to me no matter the time or day. Shane kept me informed every step of the way. Im a very detail oriented person and i had only about a million questions and shane always made me feel like i was the most important job on his desk. And even after we got the keys every time i have ever had a question i know he is a email or phone ...Working with shane was just an amazing experience. He always got back to me no matter the time or day. Shane kept me informed every step of the way. Im a very detail oriented person and i had only about a million questions and shane always made me feel like i was the most important job on his desk. And even after we got the keys every time i have ever had a question i know he is a email or phone call away with and answer. his services just don't stop after you get your home. its just remarkable. Shane is a very caring and professional person and couldn't have asked for a better experience. thank you so much for getting me and my family into the house of our dreams. we are truly grateful! I would highly recommend shane to anyone looking to buy a home.Read MoreRead Less
Logan Worden
Logan Worden
551
It was great working with Carl, as he was extremely timely to respond to any and all questions I had, as well as providing me useful information before I even needed it! Thank you, Carl, for making my first home buying experience an easy one.
Brian Webb
Brian Webb
551
Nate is the best! he got us our loan when another broker said NO! we really thought we would have to give up our deam house and he really came through for us with Rocket Mortgage Nate was fast in his communication with us and stayed with us all the way to the end. the whole process took about 1 month So if you have special circumstances give Nate a call he may be able to help you with your new home...Nate is the best! he got us our loan when another broker said NO! we really thought we would have to give up our deam house and he really came through for us with Rocket Mortgage Nate was fast in his communication with us and stayed with us all the way to the end. the whole process took about 1 month So if you have special circumstances give Nate a call he may be able to help you with your new home loan. Thanks!Read MoreRead Less
Daniel Brown
Daniel Brown
551
Bandon is very good at taking the time listen to every question and concern, making sence of any information I needed to know. If I didn't know all the questions to ask, Brandon, assured me that he did.
Scott Bemis
Scott Bemis
541
Very nice guy and very responsive to my needs! Thanks Jay!
Julie Marks
Julie Marks
551
Jim was excellent to work with. He's on top of everything and even worked directly with my buyer agent. She was so impressed with him, that she has been referring her clients and other realtors to contact him. I felt very comfortable throughout the entire process because Jim explained everything very well and made sure that I was aware of all the moving parts at all times. I really liked working ...Jim was excellent to work with. He's on top of everything and even worked directly with my buyer agent. She was so impressed with him, that she has been referring her clients and other realtors to contact him. I felt very comfortable throughout the entire process because Jim explained everything very well and made sure that I was aware of all the moving parts at all times. I really liked working with him as a person, but even more so because he is so professional and responsive. I was even able to text him on off hours if I needed anything!! The buying process can be stressful so having someone really there for me was extremely helpful. I will certainly go to Jim again in the future, as well as recommend him to anyone looking for financing.Read MoreRead Less
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