Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Matthew Burkhardt
I was a first time home buyer and James walked me was very helpful walking me through the process, step by step. He was always readily available by phone or email, if I had any questions. I would strongly recommend James to anyone that needs to go through the mortgage process.
John Monroe
It was Great experience working with Shane!!! I would highly recommend you call him for any loan. He made it an easy process. Shane was always available even when I had questions after hours.
Ebonie Hosendove
I had a great experience working with Carl. He was very easy to work with and he was always very prompt at returning my calls and answering any questions that I had. He showed great customer service by keeping me informed every step of the way.
Karen Rogers
Suzy provided excellent customer service in the initial stages of my mortgage shopping. She was patient in explaining all my options, and her answers were easy to understand. She followed up with phone calls to be sure I had all the information I need.
Owen Beattie
Shane was extremely helpful, knowledgeable and professional through the entire process. What began as an online chat, converted into a full sales cycle for our first homeloan with Quick Loans. What really encouraged us was Shane's knowledge and excellent customer service through the entire process.

Also, his available was ridiculous, writing back to text messages, or returning phone calls even on ...Shane was extremely helpful, knowledgeable and professional through the entire process. What began as an online chat, converted into a full sales cycle for our first homeloan with Quick Loans. What really encouraged us was Shane's knowledge and excellent customer service through the entire process.

Also, his available was ridiculous, writing back to text messages, or returning phone calls even on weekends as our purchasing process went through...

10/10Read MoreRead Less
Kristy White
Jenny was absolutely amazing from processing my preapproval letter to following up throughout the entire loan process. She even responded to messages while she was on vacation and after hours. I was so impressed with her professionalism and personal attentiveness. I have already recommended Jenny to friends and family , as well as Rocket Mortgage for the simple and straightforward process. We ...Jenny was absolutely amazing from processing my preapproval letter to following up throughout the entire loan process. She even responded to messages while she was on vacation and after hours. I was so impressed with her professionalism and personal attentiveness. I have already recommended Jenny to friends and family , as well as Rocket Mortgage for the simple and straightforward process. We closed in under 30 days, start to finish.Read MoreRead Less
Icon Crawford
Shane was very friendly and helpful. He was also very responsive. Whenever I had a question, I could send him an email and he would quickly respond with either an answer or an attempt to set up a phone call. The overall Rocket Mortgage experience was easy and seamless. The Rocket Mortgage site also gave me easy access to Shane and the rest of the team in addition to keeping me updated on where ...Shane was very friendly and helpful. He was also very responsive. Whenever I had a question, I could send him an email and he would quickly respond with either an answer or an attempt to set up a phone call. The overall Rocket Mortgage experience was easy and seamless. The Rocket Mortgage site also gave me easy access to Shane and the rest of the team in addition to keeping me updated on where they were in the process.Read MoreRead Less
Keely Mcswigan-Czartorski
Creigton is very professional and has an acute attention to detail. Creighton is an all-around team player who I would recommend to anyone!
Kim Sullivan
Amy was GREAT to work with at Rocket Mortgage. A coworker told me about Amy & Rocket Mortgage very late in our home buying process. My husband & I were 3 weeks from closing, and I was very hesitant to even make the call. Amy assured me not only would they have plenty of time to process the loan, but they would be saving us a chunk of money. I'm not a big risk taker but we trusted what we...Amy was GREAT to work with at Rocket Mortgage. A coworker told me about Amy & Rocket Mortgage very late in our home buying process. My husband & I were 3 weeks from closing, and I was very hesitant to even make the call. Amy assured me not only would they have plenty of time to process the loan, but they would be saving us a chunk of money. I'm not a big risk taker but we trusted what we heard and I'm a HUGE believer now! Amy, thanks for all you did for us to make our home-buying experience a good one. Read MoreRead Less
Jo Ann Gurley
Carl was very helpful to us in securing our loan. It was a pleasure working with him. The whole process went so smoothly, we were happily surprised. I would recommend to anyone.