Kevin is knowledgeable, personable and provided updates regularly.
Brian McDonough
Brian McDonough
551
Adam was my contact at Rocket Mortgage for my home purchase. It was a corporate relocation and was much more complex than a conventional purchase. I was a little leery about going through this process with an online only company, and not having someone to sit down and talk with face to face. I have to say though that the most important part of this process is communication, and Adams (and his ...Adam was my contact at Rocket Mortgage for my home purchase. It was a corporate relocation and was much more complex than a conventional purchase. I was a little leery about going through this process with an online only company, and not having someone to sit down and talk with face to face. I have to say though that the most important part of this process is communication, and Adams (and his teams) communication was excellent whether it be through phone or email. He responded quickly to emails, was available via phone, and would call me from time to time just to check-in. I was so pleased with the customer service, the communication, and ultimately the entire process, I will not hesitate to use them again, and hope if/when I do, Adam is the one I deal with!Read MoreRead Less
George Middleton
George Middleton
551
It's not normally my style to write reviews but in this case I feel I should. Tracy and all of those at Rocket Mortgages made my loan application through approval a pleasant experience. All my questions were answered in a timely fashion and calls were returned promptly. I highly recommend them.
Lisa McKnight
Lisa McKnight
541
Kaitlyn is a very professional and time conscience mortgage professional. I could always count on her to return my calls and she was a woman of her word throughout the entire process. We worked on a real estate deal during the holiday season. And, even though she could not always be at the office, she made sure I was in good hands while she was away and my deal did not suffer. I would gladly work ...Kaitlyn is a very professional and time conscience mortgage professional. I could always count on her to return my calls and she was a woman of her word throughout the entire process. We worked on a real estate deal during the holiday season. And, even though she could not always be at the office, she made sure I was in good hands while she was away and my deal did not suffer. I would gladly work with Kaitlyn on another real estate transaction in the future.Read MoreRead Less
Victoria Morales
Victoria Morales
551
great experience. quick and efficient.
Brian Kistner
Brian Kistner
551
Nick is the best. I have had many people who are complaining about Rocket Mortgage but my experience thanks to Nick was outstanding. My daughter recently was pre approved for a loan and went with someone else when the Rocket Mortgage rep told her she needed twice as much as she really needed for closing. Nick takes the time to explain things and to help you and he watches the rates to be sure ...Nick is the best. I have had many people who are complaining about Rocket Mortgage but my experience thanks to Nick was outstanding. My daughter recently was pre approved for a loan and went with someone else when the Rocket Mortgage rep told her she needed twice as much as she really needed for closing. Nick takes the time to explain things and to help you and he watches the rates to be sure to get you the best deal.Read MoreRead Less
Dolli Freeman
Dolli Freeman
551
Thank you for all your help and quick responses to any questions I had. You were very helpful
Glenn Brummer
Glenn Brummer
551
It was a pleasure to work with Jon - simple, straight forward and easy to understand.
Cara Jade
Cara Jade
551
The whole process was fast, easy, and thorough. Peter was attentive to our needs and all of our questions being first time home buyers. If we move we will be calling Peter, and I will be recommending him to family and friends.
Lori Anderson
Lori Anderson
551
I worked with Jacque and Karen (I think).... The process and service was excellent! They made everything so smooth and simple.
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