Kristina went above and beyond for me! She made me succeed with the purchase of my home. She kept me focused and directed me with positive motivation and great support. I love to see Rocket Mortgage commercials because I lived it and I believe that with the right person you can get what you want ! Shirley Jorgensen
Caress Trabue
Caress Trabue
551
My experience with her was very good. She was extremely helpful and available.
Pat Dias
Pat Dias
551
Rick had called me after a year of a previous conversation. I had been doing info searching on interent regarding refi. He contacted me by the info that I left. At that time it was not to my advantage to do anything. However, about a year later I had heard back from him. At that point it was a great opportunity. Very surprised that he had kept all of my info handy and contacted me tell me of...Rick had called me after a year of a previous conversation. I had been doing info searching on interent regarding refi. He contacted me by the info that I left. At that time it was not to my advantage to do anything. However, about a year later I had heard back from him. At that point it was a great opportunity. Very surprised that he had kept all of my info handy and contacted me tell me of the oppunity I had at that time. He is a very warm professional person. I was more than pleased with all that he did. I generally shut phone options down because I'd rather deal with somone face to face. But there was something about his approach that kept me on the line. It was an instant connection. He took the time to understand why I felt the way I did and the personal crisis that I had been in needing to get help with my financial situation. He is one exceptional person. He walked me through the whole refi process that I was needing. Needless to say, I did as he requested and the process ran smoothly and I've been extremely greatful for all of his help. I look for that personal touch becuase of the the trauma I have been through. He totally understood and gave me the time. I find him to be an excellent salesperson and extemely knowledgeable in what he does. He is extremely outstanding in my book. I would highly recommend him to others, which I have. When someone is going through a tough time they don't want to just feel like they are another target for a sale. They need that personal feel and understanding. This is a hard thing for someone to do by phone and get me to their side. But Rick certainly did. The job he did was above excellent. Actually, I thought he was a much older person because of his understanding of life. His life experience and caring go way beyond his years. I'm not a judgmental person, for I am a former elementary school teacher, and was certainly not in a career that one judges. But in a career where you give everyone the equal opportunity to learn inspite of. Therefore, to sum it all up he did and completed my entire refi program. To the highest level of my liking. I have nothing but the utmost praise for this gentleman. He obviously has had some great upbringing and maybe a teacher that left a major impact on him. Because he definitely has what it takes to deal with and help people. Again, all I can say is that he more than an asset to Rocket Mortgage. They should be proud to have him aboard their company. So, I have nothing but the utmost appreciation for all that he had did for me. Again, he is, on a teacher's rating, an A+. An in the check boxes he would deserve outstanding and excellent. Along with works 'above and beyond'.Read MoreRead Less
Sharon Perkins
Sharon Perkins
551
I'm truly impressed! This is my 3rd time using Rocket Mortgage, I can not say enough about how great everything went. Micheal Frishman, Wesley Forbes are fabulous, they always get right back to you, keep you updated, anwer any and all questions. Thanks
Carl Betta
Carl Betta
551
I dealt with Troy while applying for a mortgage with Rocket Mortgage. He was the total professional. Troy knows his business, communicates in a timely and efficient manner, and quickly and effectively handled the issues which inevitably arise. It was a pleasure to work with him.
Valerie Noren
Valerie Noren
551
Michael was my assigned as the lead on the processing of my Rocket Mortgage mortgage refinancing which closed in December 2012.
Michael was professional, responsive, thorough, and courteous which allowed for a very smooth and quick close on the end-to-end processing of my mortgage. I would highly recommend Michael and Rocket Mortgage!
Hagop Chemedikian
Hagop Chemedikian
551
Michael is my first banker and manage to finalize my loan even though if I had less than a year of credit history in the US.
Danny Hosie
Danny Hosie
551
I learned about Rocket Mortgages and Kristina House from a friend of mine . He knew I wanted to purchase a new home and suggested I call . I thank him for that because it was a great experience Kristina made it so easy with all the paper work . She was there every step of the way 24/7 she there for me answering every question and making the whole experience wonderful for me. Dan Hosie
Thuc Tran
Thuc Tran
551
Michael did an excellent job on my refinance, the process went smoothly, he anwsered all the emails quickly. I would recommend him to anyone who is seeking to do a refinance on their homes.
Fredie Brady
Fredie Brady
551
Michael initiated my mortgage loan refinance. He thoroughly explained the cost and the procedure at the beginning of the process. At the closing date none of the information Michael originally quoted had changed and the process went smoothly. I did at one point have a question which Michael quickly answered. His manner was always professional and it was a pleasure working with him. I will ...Michael initiated my mortgage loan refinance. He thoroughly explained the cost and the procedure at the beginning of the process. At the closing date none of the information Michael originally quoted had changed and the process went smoothly. I did at one point have a question which Michael quickly answered. His manner was always professional and it was a pleasure working with him. I will definitely recommend him to anyone who is looking to apply for a Rocket Mortgage.Read MoreRead Less
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