Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Joe Small
Quite simply, Kristina is the best. Great communicator, awesome at follow up, and always friendly. Let's face it, most people these days would rather get root canal than go through the mortgage process. kristina makes it as painless as possible.
Dana Wilkins
Amy Fernandez is a very smart and knowledgeable person! She helped my Husband and I with getting everything we needs to get our loan with Rocket Mortgage. When I had a question on the phone or through email, she always had an answer in seconds. Amy gave us one of the best customer service experiences, and made the whole process so easy for us. I would recommend Amy to anyone!
Shayna Howell
Michael was awesome to work with! He really made the process of buying a home easy and really helped us to understand the process. I would recommend Rocket Mortgage to everyone based on my experience with Michael.
Jena Zeringue
Micheal was very good to deal with. He set me up with the best deal for my situation and was there for any questions.
Paula Jimenez
Amy had a great way of establishing rapport from the first phone call. She is a great listener and was able to provide different choices and scenarios. She guided us through the entire process right up to closing. Her customer service is some of the best I have experienced in any industry. She made my relocation process much less painful.
Julie Cloyd
Michael helped us with our recent mortgage refinance with Rocket Mortgage. Our experience was a great one due to his diligence and professionalism. He was "on top" of the entire transaction from
the beginning, giving us daily updates, moving the process as rapidly as possible and making sure
everything was accurate and properly handled. All went well thanks to his expertise!
Kate Porter
Rick helped us apply for the HARP 2 refinance program in 2012. I had many questions about changes in policies and the legislative environment that was originally limiting our options and eventually provided the support we needed. Rick was thorough and responsive, answering all my questions. He provided us with affordable solutions and kept me well informed throughout the process. Thank you!
Randall Cooper
Rick worked with us on a refinance. He was very quick to respond to any questions and requests and he made the entire process easy and painless.
Nancy L Hill
Rick was my banker at Rocket Mortgage when I was refinancing my home. He was very interested in ensuring that all my concerns were taken care of as quickly as possible. He made a potentially scary process into a very pleasant experience. I have recommended Rick to several people and will continue to do so. I will also contact Rick the next time I am in need of his services.
Stacy Palmer
Suzy always returned phone calls quickly and responded to questions in a timely manner