Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Edwın McKeirnan
Started strong, then as nearing completion he did not follow through timely and cost us a better rate by his delays. his leader was supposed to call, but that never happened either. don't recommend.
David Jehn
Reply from David Jehn:

Dear Edwin,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client ...Dear Edwin,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Karen McMahon
Melisa is so warm and friendly you immediately feel comfortable working with her. She is very knowledgeable and patient, and is very willing to answer any questions. She shares your enthusiasm as the whole process comes together and answers all inquiries quickly and accurately. She is a pleasure to work with and an excellent representative of the best in Rocket Mortgage professionalism.
Tiffany Esau
Jordan was absolutely amazing! He made the process easy and streamlined. He is a very easy to work with loan officer, great transaction!
Tony Petrillo
George is without a doubt the best banker we have ever dealt with. He was incredibly responsive (even on weekends!), informative, and never gave up on us while we were trying to buy in this incredibly crazy real estate market. No matter how many offers we made on different properties, he was always supportive and ready for the next attempt. He guided us through our first "On-Line" mortgage and ...George is without a doubt the best banker we have ever dealt with. He was incredibly responsive (even on weekends!), informative, and never gave up on us while we were trying to buy in this incredibly crazy real estate market. No matter how many offers we made on different properties, he was always supportive and ready for the next attempt. He guided us through our first "On-Line" mortgage and was there to answer every question... Thank you George and the entire Rocket Team.Read MoreRead Less
Greg Price
Matt is one of the most thorough and responsive people I have ever dealt with in the mortgage industry. Great follow up and very detailed
Keith Frost
Ciera was always helpful and easy to contact.
LaNay Locher
Alyson has been amazing to work with! She clearly loves her job!
Alyson was available every step of the way through the application process. She explained what ever paperwork and documentation required to complete the loan. Alyson eased us through the entire process with grace and professionalism!
Jason Miller
I would recommend anyone to go through Brian T. He not only goes above and beyond he's very personable and easy to talk to. He spent a lot of time with us just to make sure we stayed on track. He made it easier on us by doing a lot of the for us. We have never dealt with anyone more dedicated so thank you for everything Brian.
April Tavares
Easy and stress free process.
Bill Twomey
This is probably my 8th loan or refinancing with Mike and, as usual, it was a great experience. Process was very simple and efficient and he is very knowledgeable, responsive and proactive in that process. I highly recommend Mike and Rocket Mortgage.