Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Krista Follmer
Alex is very knowledgeable, fast, and efficient. The process can be stressful, but he made it easy! I 10/10 recommend him!
Doug Hunter
Lawrence did a fantastic job for us! 5 Stars! Highly recommend!
Amruth Dakshinamurthy
Angelica did an awesome job by being always available to answer questions and clarify items related to the loan process. She went beyond her duty to follow up when she was not doing well. Her first offer on the interest rate beat all other lender rates that relieved the stress of shopping around lenders.
Edith Laporte
Joshua treated me with much respect and patience. I so appreciate you going above and beyond to help me get the mortgage loan pre-approved. Thank you!
Luis “Eddie” Diaz
Armando, Since I started working in real estate in 1997, I have had many experiences, but working with you has been one of the most valuable. I cannot express enough my deep gratitude for your help and dedication in achieving my sales goal.

Your professionalism and commitment have been key in this process, and it has truly been a privilege to collaborate with you. Thank you for all the support and ...Armando, Since I started working in real estate in 1997, I have had many experiences, but working with you has been one of the most valuable. I cannot express enough my deep gratitude for your help and dedication in achieving my sales goal.

Your professionalism and commitment have been key in this process, and it has truly been a privilege to collaborate with you. Thank you for all the support and for being such a trustworthy person.
EddieRead MoreRead Less
Catrina Powless
KG is awesome to work with! They were very quick to help me on my home buying journey and patient while I figure out my next steps. I would absolutely recommend them :)
Ken Shaw
Myles is a great person to work with, gets things done asap, and knows what he’s talking about. I couldn’t have asked for a better person than Myles to make my first home buying experience with. Even when things get complicated he does his best to make it a smooth process!
Christian Grant
Halfway through the mortgage process rocket mortgage switched our banker on us to Gregory. I didn’t end up talking to him on the phone until the day before we closed. He was extremely unresponsive and refused to provide even the simplest information. I would avoid rocket mortgage all together.
Gregory Martinez
Reply from Gregory Martinez:

Dear Christian,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high-quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if ...Dear Christian,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high-quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Marjorie Jean
I cannot even put into words what a great banker Derek is. He is hardworking, passionate about his job, knowledgeable, honest and caring. Even though we didn’t buy a very expensive home, he treated us like a top priority. I was talked into choosing a local bank over Rocket Mortgage by a realtor and family. I initially tried First Commonwealth bank and had a TERRIBLE experience. They lost me a ...I cannot even put into words what a great banker Derek is. He is hardworking, passionate about his job, knowledgeable, honest and caring. Even though we didn’t buy a very expensive home, he treated us like a top priority. I was talked into choosing a local bank over Rocket Mortgage by a realtor and family. I initially tried First Commonwealth bank and had a TERRIBLE experience. They lost me a 15,000 grant and the home I was suppose to close ok due to the loan officers incompetence. I found out a day before closing that closing was postponed. I wasted a weeks vacation that I took from work to move. Then after their mess up they made up lies about my credit report and tried to blame it on that. Defeated I almost bought an RV to live in with my family. I decided to try one last time and went back to Derek at Rocket. I just closed on my new home two days ago. The process was so easy and went smooth. I was supported by the team every step of the way. Derek even lent an ear to listen to my personal problems! He is ALWAYS working!! He deserves a raise and vacation! Anyway, being able to close so easily with Rocket showed me that First commonwealth lied to cover their mistake and their lie about my credit standing almost cost my family a home to call their own. Thank you Rocket Mortgage and especially Derek for making my dreams of being a homeowner a reality. I would recommend this bank to ANYONE. You can personally call me anytime if you have doubts! Derek has my number! Don’t believe the lie that local banks are better!Read MoreRead Less
Chris magana
We couldn’t have asked for a better partner than Adil Mahamed at Rocket Mortgage in our journey to buy our dream home. From the first conversation to the closing day, Adil went above and beyond at every opportunity, always making us feel like his top priority. He navigated every step of the financing process with professionalism, expertise, and incredible patience, always ensuring we fully ...We couldn’t have asked for a better partner than Adil Mahamed at Rocket Mortgage in our journey to buy our dream home. From the first conversation to the closing day, Adil went above and beyond at every opportunity, always making us feel like his top priority. He navigated every step of the financing process with professionalism, expertise, and incredible patience, always ensuring we fully understood our options and felt confident in our decisions.

Adil’s commitment to helping us didn’t stop at just “getting the job done.” He took the time to answer every question, no matter how small, and he was there for us at each hurdle with solutions, encouragement, and unwavering support. He made a complex process feel easy and genuinely cared about making our dream come true.

Thanks to Adil’s dedication and expertise, we’re nowRead MoreRead Less