Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Chuck Richard
I chose Rocket mortgage because I have dealt with them for over 24 years with mortgages and refinancing and have always been treated fairly and with respect. Unfortunately after this experience with Joe and his team, repeatedly lying to me, repeatedly asking the same question or requesting the same documents 2 and 3 times. I did finally get to close, however I will never use Rocket mortgage ...I chose Rocket mortgage because I have dealt with them for over 24 years with mortgages and refinancing and have always been treated fairly and with respect. Unfortunately after this experience with Joe and his team, repeatedly lying to me, repeatedly asking the same question or requesting the same documents 2 and 3 times. I did finally get to close, however I will never use Rocket mortgage again, and I am telling everyone to avoid your company like the plague. I hope you are able to correct your issues and problems with your staff.Read MoreRead Less
Joe Ferraro
Reply from Joe Ferraro:

Dear Charles,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for ...Dear Charles,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Courtney Eaglin
He was very informative and understood my needs. I'm looking forward to working with him.
Chibuzor Odife
Christina was very communicative and ready to step in with help and resources whenever I needed, her experience and knowledge was helpful in my first home purchase really appreciate you Christina.
Dave Johnson
Word can express how much you help me to reach our goal and expectation. Anybody who need help with getting a home or credit score up I would Definitely let them know about you. You are very reliable and when you say you do something you really do it. And you work around me in my time I appreciate that. You are more than five stars.
Appreciate everything you done and I thank you so very much
...Word can express how much you help me to reach our goal and expectation. Anybody who need help with getting a home or credit score up I would Definitely let them know about you. You are very reliable and when you say you do something you really do it. And you work around me in my time I appreciate that. You are more than five stars.
Appreciate everything you done and I thank you so very much
Sincerely, Mr.Patterson, JymarseRead MoreRead Less
Jordyn Collino
This was the second home Alex has assisted with closing my Lon thru Rocket. You never have to chase Alex for help or support, he and his team are always 10 steps ahead of you and make the loan closing process as efficient and painless as possible. Would refer to Alex to anyone and everyone!
Sumanth Prakash
Simon was great to work with! As a first-time home buyer, I had lots of questions about steps, processes and different teams involved. Simon was patient enough to answer all my questions and he made sure I have the info what is need.
He was clear and straight in his communication on the action items on both sides. He was able to talk to other teams and get the closing done on time. I would ...Simon was great to work with! As a first-time home buyer, I had lots of questions about steps, processes and different teams involved. Simon was patient enough to answer all my questions and he made sure I have the info what is need.
He was clear and straight in his communication on the action items on both sides. He was able to talk to other teams and get the closing done on time. I would definitely recommend him for your purchase.Read MoreRead Less
Yazmin Brambila
Christina! Thank very much for your support through the home buying process. It took a while to find the right home but we did it! Thank you for always being available when i needed help (day weekends and after hours)! That to me was very helpful!
Kamrynn Bakerman
Reuben was great to work with! I am a first time home buyer and he helped with all of my questions promptly and professionally! I would highly recommend him to anyone! Get it touch with him for your home buying needs!
Satcha Vargas
I recently worked on a deal with Alan where we represented the buyers, and let me tell you he blew it out of the park. He got the clients pre-approved within 24 hours and we were able to closed on the home in 15 days. Thank you for ensuring our transaction ran smoothly all the way till the end. I’m already looking forward to our next deal together!
Colin Potter
Collin is awesome and so helpful. Always available and very knowledgeable. I would request Collin specifically on my next mortgage if he is available.