Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Donald Cole
Greg helped me with my home loan. Greg answered all my questions promptly and told me what to expect. The loan process went effortlessly. I can't thank Greg and the Rocket Mortgage team enough the do great work.
Jeff Larosa
Kristina was extremely knowledgeable and honest. She was genuinely concerned with how the process went for me. She provided me with an estimate for closing costs as well as what my monthly payments would be. Months later she turned out to be right on the money with both. No surprises. No stress.
Evelyn Klotz
I have refinanced my mortgage twice with Michael's help. Both times went very smoothly and the settlement was done in my home. I cannot thank him and his team enough for managing my account . He keeps you updated during the process and does his best to do the best for your situation. I would highly recommend him any time. Sincerely, Evelyn Klotz.
Brian Flatter
Michael is great to work with. He seriously thinks if everything. There was never a time that we had a question that he wasn't able to address. We have such a good relationship with him that when it came time to refinance he was on top of it and really came trough, we now have the lowest rate of just about everyone we know. Refinancing made our payments over $100 less each month and that helps ...Michael is great to work with. He seriously thinks if everything. There was never a time that we had a question that he wasn't able to address. We have such a good relationship with him that when it came time to refinance he was on top of it and really came trough, we now have the lowest rate of just about everyone we know. Refinancing made our payments over $100 less each month and that helps with a little more breathing room in the budget. Michael is the best!Read MoreRead Less
Clifford West
I met jay over the phone when I called Rocket Mortgage about refinancing my mortgage. Jay took interest in my mortgage needs, taking time to answer my questions, especially about the fact that the mortgage was under water. Jay kept in constant contact with me throughout the application and review process, giving me tips to keep up or stay ahead of the process. Jay even got involved to help me ...I met jay over the phone when I called Rocket Mortgage about refinancing my mortgage. Jay took interest in my mortgage needs, taking time to answer my questions, especially about the fact that the mortgage was under water. Jay kept in constant contact with me throughout the application and review process, giving me tips to keep up or stay ahead of the process. Jay even got involved to help me negotiate with a second mortgage holder, getting them to remain secondary. Jay was very helpful, and very quick in getting back with me when I had a question, something that one doesn't see much of today.Read MoreRead Less
Noel Hornbacher
Mike was very honest and no-nonsense. He listened and answered all my questions. Even when they were a little off-the-wall.
Martin Tsou
Michael was extremely responsive and always professional. My experience with Michael during our loan process was very pleasant.
Matthew Kassa
To tell you the truth I don't even know where to start. Being a team member here I knew Amy would be the team member I wanted to work with. Amy didn't treat me as a team member. She treated me as a family member. She went above expecations to insuring I understood the process. Buying a home can be scary however, Amy made it fun! I am very thankful for her and I am blessed I can say she was apart ...To tell you the truth I don't even know where to start. Being a team member here I knew Amy would be the team member I wanted to work with. Amy didn't treat me as a team member. She treated me as a family member. She went above expecations to insuring I understood the process. Buying a home can be scary however, Amy made it fun! I am very thankful for her and I am blessed I can say she was apart of the process. She will be our mortgage banker moving forward and I would pass anyone to her who is looking to refi or purchase.

She plays a big part on why we hold three JD Powers awards for client service.Read MoreRead Less
Karanne Lackey
Mike was a pleasure to work with during our refinance. He made us feel as important as he would a family member of his own. I have given his name to many friends and colleagues for assistance with any type of home loan endeavour. I would refer Mike to any one.for help.
David Elsey
I've worked with David on a few loans and have always found him to be helpful, courteous, and prompt. His service was outstanding and we will keep coming back for our mortgage needs.