Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Devan Bethea
Randell was a great agent. He was timely, professional and kept in contact throughout the process. Very reliable and honest. We would definitely work with him again!
Krissy Fleming
Jared was the most helpful, responsive, kind, and patient person ever. He made buying our first home easy!
Alexander Lee
Working with Tj was an absolute pleasure. He was extremely responsive, knowledgeable, and made the house-buying process easy and stress-free during a very challenging time for my family and I. 100% would recommend Tj to family and friends.
Agustin
Steven was always available during the entire process. He showed a genuine interest and willingness to listen and learn about our needs. Steven took his time and shared his industry experience and knowledge to make this experience as valuable and meaningful to all parties as possible.
Dan Geller
Joshua was super responsive, informative and helpful throughout the entire mortgage process. Would highly recommend.
Isela Castillo
Roberto es el mejor,
Me hizo el proceso muy sencillo!!
Todos pensamos que la compra de una casa es casi imposible pero con las personas correctas ese sueño se hace realidad 🙂 muchas gracias por tanta amabilidad en mi proceso 🙏
Xan Nowakowski
Jeannie made our mortgage application process straightforward, easy, and as low-stress as possible. Our situation is a bit unique as we were purchasing a home we had already lived in for three years as renters. Jeannie helped us navigate our unique purchase experience with aplomb. She was welcoming, friendly, detail-oriented, thoroughly responsive, and just a huge help all around! We are thrilled ...Jeannie made our mortgage application process straightforward, easy, and as low-stress as possible. Our situation is a bit unique as we were purchasing a home we had already lived in for three years as renters. Jeannie helped us navigate our unique purchase experience with aplomb. She was welcoming, friendly, detail-oriented, thoroughly responsive, and just a huge help all around! We are thrilled with our mortgage package and I'm very much looking forward to reconnecting with Jeannie as rates drop even more and we look to refinance. Like some of the other reviewers here, I'm a longtime Charles Schwab customer and echo the positive sentiments expressed by fellow Rocket customers about the ease of coordination between banking and mortgage. Jeannie made sure as many elements of the process could be done automatically with data pulls from Schwab as possible, saving us a lot of time and effort. The Rocket portal is also extremely user-friendly with very clear guidance provided about what to expect and when; Jeannie always made sure needed documents got populated in a timely manner and that we had everything we needed to prepare for each new step in the process. Finally, Jeannie kept our home loan on track so we could close on our purchase without the signing getting derailed by either Hurricane Helene or Hurricane Milton. We're very grateful for that and to own the wonderful home that protected us from harm. Jeannie and her colleagues made that possible and we're already saving a bunch of money on things like PMI and compound interest because of how clearly she outlined the benefits of different loan terms, down payments, etc. 10/10 service, highly recommend!Read MoreRead Less
Nadira Singh
Very helpful and efficient
Alicia Young
Great work! Saw huge jump in score from doing 1/3 suggestions. highly recommend him!!
Edward O'Neil
LaQuitta was awesome. Her advice was spot on and raised my score 24 points and 30 points. Listening to her was the best decision I've made regarding my Credit Score.