Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Patrick McGauley
Jake is a true professional. He has been an invaluable resource throughout the homebuying process. The man is easy-going yet still very detail oriented and solution focused. I can't recommend him enough if you're looking for any mortgage.
Jake Elward
Pat's truly an awesome loan officer to work with. Every step of the way he really made sure he understood my goals and had my best interests in mind. When it came to the loan process, he walked me through it and made it seem so much simpler than previously thought.
Victoria Inez
I never had to guess with James. He always called, reached out, and ensured smooth transitions throughout my entire home purchase process. Even when I was assigned a closing specialist, and his job was technically “done”, he STILL followed up!

Buying in the metro Atlanta market (where the competition is FIERCE) is hard enough, but James made it easy! Thank you James!!!! You’re the best!
Tammy McGinnis
WOW! ANDREW IS JUST AMAZING. MY HUSBAND HAD A LOW CREDIT SCORE AND WE NEEDED IT TO BE HIGHER SO WE COULD REFINANCE OUR HOME. ANDREW GAVE US THE ADVICE AND DIRECTION TO MAKE IT HAPPEN.
Myron Miller
We closed yesterday, February 21, 2023!

It’s been a long road but it finally came! Tracie took over for someone who had left the company. I had my reservation as I really liked working with the previous rep. Tracie did not hold back. As far as customer service, she’s by far A+. Not only did she make herself readily available throughout the entire process. We aren’t even in the same time zone!...We closed yesterday, February 21, 2023!

It’s been a long road but it finally came! Tracie took over for someone who had left the company. I had my reservation as I really liked working with the previous rep. Tracie did not hold back. As far as customer service, she’s by far A+. Not only did she make herself readily available throughout the entire process. We aren’t even in the same time zone! She continues to go over and beyond even today, after closing. Whenever we had questions regarding our documents, she made contact with the right people to make sure we had everything we needed at every stage of the process. I truly appreciate her making this process as easy as she could for us. I’d definitely recommend her without any reservation. We appreciate you Tracie!

The MillersRead MoreRead Less
Isabel Hull
We had an amazing experience with Martin. He helped me and my fiance from the beginning to the end! He helped explain everything to us to everything seemed so easy. I couldn't and wouldn't ask for a better person to help with this next step on our lives. What a smooth and awesome experience .
Erik Jurt
Avis was fantastic start to finish. I opened up a text chat on Rocket and quite honestly I didn't expect much or I expected to chat with a bot. Instead I got Avis - Patient, Knowledgeable, and proactive. Avis made the process so easy for me. Can't recommend enough.
Dan Cornelius
Rosie is extremely helpful. Her attention to detail and focus on the customer's needs sets her above the crowd. Simply the best.
Greg Durko
Shane was the best rep from Rocket Mortgage I had by far, throughout the entire process.
Bree Bennett
Jared is amazing! He truly and genuinely cares about helping people and that’s really what matters. He is honest and goes beyond to help and we need more like him.