Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Craig Pochert
Jeff exudes Trust and accuracy. The guy just "gets" every aspect of the business! He can explain the complex in ways that make you feel comfortable while also hitting the fine details of the mortgage and the process, so you are left with 0 surprises. Couple that with being an awesome human being and you have a Banker that others can look up to. He's helped, me and several of my referrals and will ...Jeff exudes Trust and accuracy. The guy just "gets" every aspect of the business! He can explain the complex in ways that make you feel comfortable while also hitting the fine details of the mortgage and the process, so you are left with 0 surprises. Couple that with being an awesome human being and you have a Banker that others can look up to. He's helped, me and several of my referrals and will continue to be my go-to for anything mortgage related.Read MoreRead Less
Steve Ford
Wonderful to work with. Really knows her stuff
neoflo84
Our experience with Raymn was OUTSTANDING! He helped us from start to finish and even went out of his way to assist us through the challenge with the condo HOA insurance. Very accomodating, answered all our questions and returned all our calls promptly. He is a TOP professional! We are grateful and blessed!
lau aul
Joshua is something else I been in the field for a while and dealt with so many different agents but Joshua he’s different he will try to go above and beyond to get you the best deal that’s available , smooth and professional process, explained everything upfront no hiding stuff I can’t be happier.Thanks a million
Chris Thomas
David was awesome to work with and made sure our loan moved through as quick as possible. He checked in with us regularly throughout the home search process and was on top of things as soon as we found the right home. David made me proud to be a Rocket team member and I’ll recommend him to everyone.
Wayne Turney
Richard is not only thoroughly professional, wise and well versed in the arcane issues of moving forward with mortgages in 2025, but personable and patient, easy to work with and always willing to field and answer questions. A gem.
akshay saxena
Start to end, best service!
LaTisha Dumire
Seamless transaction! Taryn is exceptional. She educated me during each step of the loan process. She was communicative, knowledge, easy to work with, unbiased and displayed outstanding customer service. She always answers the phone. I highly recommend Taryn and will use her again in the future. Thank you again Taryn. You're the best.
Paul Sanders
Easy to work with and great communication. Everything went according to planned. And rocket provided the best rate and lowest closing costs. Thank you Chris
Nancy kalouch
I started my mortgage process with Tyler . He was a very helpful and responsive banker at Rocket Mortgage who made me feel confident in choosing this company.

He got my pre-approval letter ready quickly, which helped me win my offer. He stayed on top of every detail, ensured all documents were ready for underwriting, and was available and responsive throughout the closing process assisting me ...I started my mortgage process with Tyler . He was a very helpful and responsive banker at Rocket Mortgage who made me feel confident in choosing this company.

He got my pre-approval letter ready quickly, which helped me win my offer. He stayed on top of every detail, ensured all documents were ready for underwriting, and was available and responsive throughout the closing process assisting me with the whole ordeal that followed once my documents went to Rocket Mortgage operation team in this big company. i would highly recommend him as he showed to be a true gem with his exceptional positive attitude when working with clients.

unfortunately ii was handed off to another persons from Rocket operation’s ream who were incompetent and inefficient causing a whole week delay in the promised closing date we had initially. we still closed within 35 days but there was no transparency of the painful operation team that caused unnecessary stress and logistical challenges.

While I appreciate the efforts of Tyler and recommend him highly , i would have appreciated if Tyler was my sole point of contact from Rocket throughout the closing process.Read MoreRead Less