Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Alize Payne
John was excellent. Knowledgeable, accessible, responsive, and transparent. Went from offer to close over 3 major holidays and got us locked at an impossible rate. Would use again and recommend for anyone looking for a LO.
Michael Amatucci
Why would I give Justin a review? First I had Ali Alshara, then I had Justin, then Corrina Fisher, then Brian Duncan. Yes I know each has a different responsibilty. But shouldn't there be one point of contact. No wonder important communications were dropped along the way. Too many players, lack of communication between players. Asking for documents 3 different times. Oh Underwriting needs ...Why would I give Justin a review? First I had Ali Alshara, then I had Justin, then Corrina Fisher, then Brian Duncan. Yes I know each has a different responsibilty. But shouldn't there be one point of contact. No wonder important communications were dropped along the way. Too many players, lack of communication between players. Asking for documents 3 different times. Oh Underwriting needs this now. Sorry Rocket, you guys get zero recommendations and NEVER again if I ever need another mortgage !!!Read MoreRead Less
Justin Camarena
Reply from Justin Camarena:

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I deeply apologize for any miscommunication regarding the documentation needed. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let ...Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I deeply apologize for any miscommunication regarding the documentation needed. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Katie Driscoll
Gary was absolutely amazing! He would respond to my questions within a few minutes. I was a first time home buyer and he was able to walk me through the process, calculate the monthly total for each of the places I was looking at and even made sure the homes I was looking at were in reputable condominiums. He was very patient and resourceful. I would recommend him to anyone and especially first ...Gary was absolutely amazing! He would respond to my questions within a few minutes. I was a first time home buyer and he was able to walk me through the process, calculate the monthly total for each of the places I was looking at and even made sure the homes I was looking at were in reputable condominiums. He was very patient and resourceful. I would recommend him to anyone and especially first time home buyers. Thank you Gary!Read MoreRead Less
Jennica Frisk
Simon was great at communicating throughout the lending process. He was knowledgable and was able to give me all the answers I needed in a purchase that was not a textbook transaction. He was personable and very easy to work with. Will absolutely work with him again in the future when needed.
Ray Hose
Jessa was great to work with. She made the process simple painless, and communicated thoroughly every step of the way.
Sheri Armstrong
From the beginning AJ has shown exemplary professionalism in handling my loan. He was straight forward and very helpful in explaining the process from start to finish. We hit a few snags in the process but in the end I was able to get my loan.
River Haddock
Al was very professional, and provided me with insight to make the most out of my home buying experience!
Vanitha Nithianandam
Christian was knowledgeable, responsive and super helpful. I highly recommend him.
Howard Ensley
Lawrence is very nice and courteous. He took care of everything. Highly recommend.
Juan C.
It might sound exaggerated but Sonia was by far the best part of my entire home buying journey. Not a single moment she did not understand a situation her knowledge is expectational. Multiple hiccups (personal) and she literally always had an answer and it would get resolved immediately.
Words don’t describe how badass she was and how grateful my family and I are.