Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Tom Clement
We completed a home purchase in record time, thanks to the diligence and competence Travis brought to the table. He was thoughtful, personable and professional. He stayed on top of the process and made sure everything went smoothly. We're now in our new home, about a month after first seeing it. Amazing work by the Travis and the Rocket team.
Isaac stone
Very happy with the service I received. Daryn was beyond and helpful and took the time to make sure I understood everything thanks again Daryn
Brougher C
Eric is very thorough and an excellent communicator. He kept me informed throughout the entire process, from application to closing. His responses to my questions were immediate, clear and concise.
chris harig
Brad was a lifesaver when it came to buying my house. It was my first time buying a home and he explained in detail and walked me through the whole process. I would recommend him to anyone looking to purchase or sell a house. very friendly and honest. He gave advice to guide me any time I had a question. Just a great all round guy.
Clayton Bartholomew
Online process was convenient, however appraiser was less than desirable and was promised some lender credits as cost a little more due to appraiser and i never received any
Ryan Nadeau
Reply from Ryan Nadeau:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Lisa Tuck
Mitch was AMAZING! He worked on my loan to get me into my home before Thanksgiving! He never gave up on mewhen I had some work to do on my credit and got me the home I wanted!!!
Aisha Love
Tracy was more than I could ever have asked for during this process!!! She made me feel like family, and made the process as easy as it could have been. She stuck by my side from start to finish, and never made me feel like I couldn’t do it!! I don’t know if I could have ever experienced so much reassurance and complete patience from anyone else. Today, on thanksgiving 2024, I am so thankful for ...Tracy was more than I could ever have asked for during this process!!! She made me feel like family, and made the process as easy as it could have been. She stuck by my side from start to finish, and never made me feel like I couldn’t do it!! I don’t know if I could have ever experienced so much reassurance and complete patience from anyone else. Today, on thanksgiving 2024, I am so thankful for you, Tracy!!! Always be blessed and continue to make dreams come true.Read MoreRead Less
Cheryl J
I can't say enough good things about Taler! She guided us through the first time home buying process with so much professionalism, including patience and kindness, holding our hands til the very end. If we could give her ten stars we would. Thank you so much Taler!
Stephen Bowyer
Suzy was knowledgeable and easy to work with. I would recommend her to anyone looking to get a new mortgage.
Rusty Riley
Jeff has been great. He was with me every step of the way. I sold a home in California, bought in Florida, then worked with Jeff on a cash out refi. Thanks!