Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Jason Holmes
Roberto was awesome to work with. Very informative and responsive!
Steve Copertino
My wife and I have been working with Craig for over 2 years now. He is a true professional! Craig is very knowledgeable and he is also very responsive. We would highly recommend working with Craig and we are grateful that he went above and beyond in helping us buy our new home!
Sheila Milliron
Hardy was awesome! He assisted with the purchase of our new home. He provided quality customer service, friendly and provided different options for us to stay in contact, during the process.

This is my second time using Rocket for my mortgage and will continue to use them as well as Hardy.
Drew Callis
I cannot express the friendliness and experience this guy provides. It's a pleasure working with Matt and his team.
Chuck Richard
I chose Rocket mortgage because I have dealt with them for over 24 years with mortgages and refinancing and have always been treated fairly and with respect. Unfortunately after this experience with Joe and his team, repeatedly lying to me, repeatedly asking the same question or requesting the same documents 2 and 3 times. I did finally get to close, however I will never use Rocket mortgage ...I chose Rocket mortgage because I have dealt with them for over 24 years with mortgages and refinancing and have always been treated fairly and with respect. Unfortunately after this experience with Joe and his team, repeatedly lying to me, repeatedly asking the same question or requesting the same documents 2 and 3 times. I did finally get to close, however I will never use Rocket mortgage again, and I am telling everyone to avoid your company like the plague. I hope you are able to correct your issues and problems with your staff.Read MoreRead Less
Joe Ferraro
Reply from Joe Ferraro:

Dear Charles,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for ...Dear Charles,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Courtney Eaglin
He was very informative and understood my needs. I'm looking forward to working with him.
Chibuzor Odife
Christina was very communicative and ready to step in with help and resources whenever I needed, her experience and knowledge was helpful in my first home purchase really appreciate you Christina.
Dave Johnson
Word can express how much you help me to reach our goal and expectation. Anybody who need help with getting a home or credit score up I would Definitely let them know about you. You are very reliable and when you say you do something you really do it. And you work around me in my time I appreciate that. You are more than five stars.
Appreciate everything you done and I thank you so very much
...Word can express how much you help me to reach our goal and expectation. Anybody who need help with getting a home or credit score up I would Definitely let them know about you. You are very reliable and when you say you do something you really do it. And you work around me in my time I appreciate that. You are more than five stars.
Appreciate everything you done and I thank you so very much
Sincerely, Mr.Patterson, JymarseRead MoreRead Less
Jon Golden
Colin was very helpful and stuck with us throughout the entire process even after the loan moved to the processor. He answered all of our questions and concerns and went above and beyond.
Jordyn Collino
This was the second home Alex has assisted with closing my Lon thru Rocket. You never have to chase Alex for help or support, he and his team are always 10 steps ahead of you and make the loan closing process as efficient and painless as possible. Would refer to Alex to anyone and everyone!