I have probably done 10 mortgage closings / refis in my life. Jacki was by far the best person I have dealt with. She is very professional, but more importantly she is very responsive. She was on top of everything. Heck, if I had a company still, I would try to hire her. Absolutely Exceptional.
Maha Saradi
Maha Saradi
551
Exceptional Service and Support Throughout the Home Loan Process! Josh was extremely organized and thorough, ensuring that all documents were completed and filed on time, and was there to guide me through the final paperwork without any confusion. I truly felt like I was in great hands from the beginning, thanks to his professionalism and clear communication. He also worked tirelessly to get me the ...Exceptional Service and Support Throughout the Home Loan Process! Josh was extremely organized and thorough, ensuring that all documents were completed and filed on time, and was there to guide me through the final paperwork without any confusion. I truly felt like I was in great hands from the beginning, thanks to his professionalism and clear communication. He also worked tirelessly to get me the best possible terms and rates, which I deeply appreciate.Read MoreRead Less
Crystal LaBome
Crystal LaBome
551
James was amazing! From start to finish. He was patient and always available, answered any questions I had. He informed me of the loan process and it was a smooth and easy transaction. James was great to work with I'm glad I had him as a part of my team!
Meet Shah
Meet Shah
551
It was a very good experience working with Rocket Mortgage through the loan process and especially the loan officer Ryan. He was always quick to answer any questions/queries and made the whole process very smooth. Highly recommended
Chris Stine
Chris Stine
551
I was a first time homebuyer and was worried about the mortgage process, but Nick made the whole thing a lot simpler, always more than willing to help and explain when I had questions
Shawnae Dougherty
Shawnae Dougherty
551
Ibrahim has been a pleasure to work with these past weeks. I had a rocky start with Rocket but once Ibrahim came into the picture he made sure I was taken care of. His professionalism and communication skills are what set him apart from other associates. Ibrahim went above and beyond to make sure our needs were met and we were taken care of, especially after the person that was originally helping ...Ibrahim has been a pleasure to work with these past weeks. I had a rocky start with Rocket but once Ibrahim came into the picture he made sure I was taken care of. His professionalism and communication skills are what set him apart from other associates. Ibrahim went above and beyond to make sure our needs were met and we were taken care of, especially after the person that was originally helping us dropped the ball big time .Read MoreRead Less
ANJAN SHARMA
ANJAN SHARMA
551
I got proper guidelines and information how does loan procedures moving forward. This was my first loan and I am grateful to Kevin because he handled all issues with patience and his experience
Joyce Clark
Joyce Clark
551
Sheree was very knowledgeable and caring… she helped me to increase my score higher than needed… thanks
Madalina Turner
Madalina Turner
551
I am not yet a Rocket Mortgage customer, still in the process however I just wanted to point out the outstanding professionalism, responsiveness and knowledge that Jon Muller has shown so far. He has taken the time to be available and to respond to all my questions. Regardless if I will be financing with Rocket Mortgage or not, Jon's input is outstanding and I feel that it needed recognition! ...I am not yet a Rocket Mortgage customer, still in the process however I just wanted to point out the outstanding professionalism, responsiveness and knowledge that Jon Muller has shown so far. He has taken the time to be available and to respond to all my questions. Regardless if I will be financing with Rocket Mortgage or not, Jon's input is outstanding and I feel that it needed recognition! Thank you, Jon!Read MoreRead Less
Kristie Elliott
Kristie Elliott
551
As a real estate agent it is a pleasure to work with Justin and his team. He kept me and my client informed during the transaction. Thank you!
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