Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Silverbackiii
Not clear on mortgage program description and difficult to get clarification
Skylar Swiecki
Reply from Skylar Swiecki:

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Alexis Peterson
Michelle helped me a lot she didn’t give up on me or my credit an I truly appreciate that honestly I do .
Sai-Kit Chan
I wanted to take a moment to express my sincere gratitude for your assistance with the loan for my condo at Linden in South San Francisco. The process could have been overwhelming, but your patience and willingness to educate me every step of the way made it much smoother and less daunting.

I truly appreciated your prompt responsiveness to my many questions and your consistent professionalism ...I wanted to take a moment to express my sincere gratitude for your assistance with the loan for my condo at Linden in South San Francisco. The process could have been overwhelming, but your patience and willingness to educate me every step of the way made it much smoother and less daunting.

I truly appreciated your prompt responsiveness to my many questions and your consistent professionalism throughout the entire process. Your expertise and clear explanations gave me the confidence I needed to navigate each stage.

Thank you again for your exceptional service and for helping me achieve this significant milestone. I will certainly recommend you to anyone in need of a reliable and knowledgeable real estate lender, and hope to work with you in the future on any refinances I may undertake.Read MoreRead Less
Karen Henriquez Rodriguez
I am very grateful for the services provided by Freddy Lopez and his entire support team. They were very professional and responsive. Their advice and assistance quickly made our dream a reality. They kept me informed at every stage of the process.

The quality of the support was exceptional. They were always attentive and kind, taking the time to listen to our concerns, and their explanations were ...I am very grateful for the services provided by Freddy Lopez and his entire support team. They were very professional and responsive. Their advice and assistance quickly made our dream a reality. They kept me informed at every stage of the process.

The quality of the support was exceptional. They were always attentive and kind, taking the time to listen to our concerns, and their explanations were always clear and easy to understand.

The service was very efficient and fast. I highly recommend their services.

Thank you, Freddy.Read MoreRead Less
Patrick Shanahan
This was the 2nd time I have worked with Jeannie and I could not be happier with the experience both times. She is incredibly responsive and made sure to move the process along as efficiently as possible. I highly recommend Jeannie and Rocket Mortgage
Ellis
Nik was dedicated, highly responsive, and knowledgeable throughout every step of the process. I can't think of anything else I'd want from my loan officer!
Christopher Lerma
Working with Gino was such a pleasant and painless experience. His patience, knowledge, empathy and advice let me know that I was more than just a dollar sign to him and Rocket. I highly recommend Rocket and if you get Gino then you are in great hands. Thank you, Gino.
Kristine Klare
I highly recommend working with David! David is always pleasant to talk with, extremely knowledgeable, helpful, and keeps the process simple. Looking forward to working with David again for my future mortgage needs!
John Jordan
Graham is awesome. He was always available to answer my questions and was very helpful throughout the home buying process. 10 out of 5 stars!
Tom Bovis
Al was so helpful from the process all the wat through closing. His guidance was so informative. I needed to adjust the requirements throughout the process and Al was right there working with me in insure a smooth closing. I would only use Rocket Mortgage again in the future based on the help Al gave me.