Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Taylor Early
Certainly! Here’s the revised review from the perspective of a real estate agent:

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As a real estate agent, I have worked with many mortgage lenders, but my recent experience with Cassandra truly stood out. They provided exceptional service to my client, making the entire process seamless and stress-free.

From the beginning, Cassandra demonstrated a commitment to timely updates and clear ...Certainly! Here’s the revised review from the perspective of a real estate agent:

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As a real estate agent, I have worked with many mortgage lenders, but my recent experience with Cassandra truly stood out. They provided exceptional service to my client, making the entire process seamless and stress-free.

From the beginning, Cassandra demonstrated a commitment to timely updates and clear communication. They kept both my client and me informed at every stage, ensuring we always knew what to expect and when. This level of transparency was incredibly reassuring and facilitated a smooth transaction.

Their proactive approach to communication helped keep everything on track. This comprehensive communication ensured that everything progressed efficiently and without any hiccups.

I highly recommend Cassandra to any real estate professionals looking for a reliable and professional mortgage lender. Their dedication to their clients and collaborative approach make them a standout partner in the home buying process.Read MoreRead Less
Brian Marshall
We absolutely loved working with Jon and would ask for him again, if we ever need to. Incredible customer service, helpful information and so friendly! Jon went above and beyond on every call!
Rebecca Dodds
Jon was so helpful and amazing to work with…no matter what time we had a question (and we had A LOT of questions) he went out of his way to get us the answers!
We feel so lucky to have worked with Jon!
Thank you!!!
Jo Ambrose
Very good experience with Dewayne -- prompt, proactive, kept me in the loop. Would use again.
Rachel Kirk
Wow - Gary and his team got to work for me, and quickly! I wasn't house hunting but just happened to find the perfect home on June 17th. Gary got my pre-approval letter out that day so I could get an offer in, and after retrieving quotes from 3 other lenders, Rocket ultimately offered the best rate. Gary's follow through was a big factor, as well. He made sure I had what I needed the whole way ...Wow - Gary and his team got to work for me, and quickly! I wasn't house hunting but just happened to find the perfect home on June 17th. Gary got my pre-approval letter out that day so I could get an offer in, and after retrieving quotes from 3 other lenders, Rocket ultimately offered the best rate. Gary's follow through was a big factor, as well. He made sure I had what I needed the whole way through. Less than a month later, I'm closing on my new home (July 12th)! Thank you so much Gary, Geneva, Tori, and team! -The KirksRead MoreRead Less
Peggy Reuter
Kyle was kind, funny and a joy to work with. He helped me get over some fears and made the whole thing easy. I would work with him again and I have given his name to others. Thank you so much Kyle.
Aley Boswell-Lake
Amy, Amy, Amy—what a joy it was to work with you, even for a brief moment! The one and only Amy Wouters stepped in on behalf of Malack while she was away, and let me tell you, she was just as enthusiastic, kind, and knowledgeable. Amy ensured that the process continued seamlessly in Malack's absence, making sure everything was on track and that I was well taken care of.I am so grateful for this ...Amy, Amy, Amy—what a joy it was to work with you, even for a brief moment! The one and only Amy Wouters stepped in on behalf of Malack while she was away, and let me tell you, she was just as enthusiastic, kind, and knowledgeable. Amy ensured that the process continued seamlessly in Malack's absence, making sure everything was on track and that I was well taken care of.I am so grateful for this dynamic duo. They shattered all the stereotypes and fears associated with buying a mortgage and fixing your credit score, making these daunting tasks feel like a myth! When you have people who genuinely care and love their job, it shows, and Amy exemplified this perfectly.Thank you, Amy, for your outstanding service and for making the experience so smooth and stress-free. Your dedication and passion are truly commendable!Read MoreRead Less
Alexandria Pfeil
LeAndre was such a joy to work with and turned our stressful situation with another lender into a breeze! He was very prompt and communicative and went above and beyond to get us closed quickly. He was able to clearly answer every question we had and worked diligently to get the job done. I wish we would’ve spoken with LeAndre when we first began our new home construction but if a new home is ever...LeAndre was such a joy to work with and turned our stressful situation with another lender into a breeze! He was very prompt and communicative and went above and beyond to get us closed quickly. He was able to clearly answer every question we had and worked diligently to get the job done. I wish we would’ve spoken with LeAndre when we first began our new home construction but if a new home is ever in our future, we’ll be calling LeAndre immediately!Read MoreRead Less
Aley Boswell-Lake
I recently had the pleasure of working with Malack Boussi, and I can confidently say that she is an absolute gem. From the moment we began, Malack was incredibly kind, down-to-earth, and possessed a quick wit that made our interactions enjoyable and engaging. Her intelligence and deep knowledge of credit repair were immediately evident, and she made me feel like I was part of her family.Malack's ...I recently had the pleasure of working with Malack Boussi, and I can confidently say that she is an absolute gem. From the moment we began, Malack was incredibly kind, down-to-earth, and possessed a quick wit that made our interactions enjoyable and engaging. Her intelligence and deep knowledge of credit repair were immediately evident, and she made me feel like I was part of her family.Malack's expertise in fixing credit scores is top tier. She explained every step of the process clearly and concisely, ensuring that I understood what needed to be done and why. Her dedication and enthusiasm were so impressive that I requested to change my loan officer. because my previous one was not as invested or passionate about my situation. And i wanted them to meet Malack and her Back Up Person Amy, Engery!!!

Malack you are truly heaven sent! Thank you for your exceptional service and for making what could have been a stressful experience so much easier. I highly recommend Malack Boussi to anyone looking for a knowledgeable and personable credit consultant. You won't be disappointed!Read MoreRead Less
Tracey Satterlee Armstrong
Jacob was amazing! He said he’d get us a loan and be sure that we closed and he did exactly what he said. He answered our calls and texts promptly, even after hours. He was always professional and very knowledgeable. His level of customer service is top notch. Would definitely recommend working with him!!