Rocket Mortgage - Purchase Team Reviews
Rocket Mortgage Reviews - Purchase Team
Paula Rummell
Mario was very proactive and did a great job!
Rocket Mortgage - Purchase Team's Reviews
Mary Kremer
Always very helpful. Answered all my questions. Gave incredible support as I went through the refinancing process.
Teresa Williams
Justin is about the best there is. Always professional, responsive and patient. He had a way of calming my stress. He has a way of making you feel like a friend, not just a mortgage lender.
Nancy Durocher
Jake was very helpful and spent a lot of time answering all my questions. Very pleasant to speak with over the phone. Always got right back to me when I would either call or send him a message. It was a pleasure working with Jake.
NA NA
Ming was very professional! He spoke to me about credit scores and how they work. He guided me through the process and my score was greatly improved. So glad Rocket provides this service.
Bryan Plutchok
Worked with Taylor for about a year before we got our house and he was great from the start, all the way through close. Very responsive and when he was off, he always made sure we had someone we could go to as things move fast in this market. Would 100% recommend working with him and Rocket.
Danielle Ledbetter
She helped me tremendously! Great communication and she knew exactly what we needed to do to raise my credit score. Thank you so much LaQuitta!
Tiffany G. Mead
I cannot suggest Aaron enough. Erin made the process of purchasing my home a very easy and confident process. Aaron not only listen to what my needs and requests were, he heard them. That showed me that I mattered in this process. Aaron and his team were professional, knowledgeable, helpful, trustworthy, patient and most of all understanding with what my goals were.
Chris Gerak
Unfortunately, Jeremiah only seemed interested in closing the deal for Rocket Mortgage and not guiding me thru my own personal mortgage process. He initially gave me the wrong information on whether I needed an attorney to close on my house. He told me I did not when in fact I did. He advised me to then run title as a first step, possibly costing me extra money but luckily the attorney I selected was able to accept the title search. At the bare minimum, that costs me days of coordination, negotiating and extra headaches. Then, he quoted me a closing cost based on a credit report he ran at the initial underwriting and didn’t advise me that this could change if my credit changed. Well, my credit changed at the time when they pulled the final credit report due to completely manageable circumstances. If he had advised me that this could happen, I could have kept my credit card balances low that month in order to keep my credit score up in the month of the closing. In the end, this ended up costing me over $1,000 and was completely avoidable had he had my best interests in mind. He could have offered a closing credit for that amount but instead did nothing. Bad broker. Bad service. Bad outcome. I will look elsewhere for a mortgage next time solely due to him.Read MoreRead Less
Jacob Vanderloop
Aaron was awesome. He stayed in contact throughout the loan process and was very helpful and knowledgeable with answering questions.