Kent and the rest of the team made our refinance process seamless and incredibly easy. He was able to meet all of our needs in the refi and walk us through every step. Rocket Mortgage website was easy to use too!
Dolly Niemann
Dolly Niemann Real Estate Professional
551
It is my pleasure to write a review for Kent, Britney and the rest of the team at Rocket Mortgage. I was a little skeptical in the beginning as Rocket Mortgage is in Michigan and the buyer, seller and property was in California but everything went smoothly from the appraisal through the rest of the approval process. I especially appreciated the excellent communication and updates that allowed ...It is my pleasure to write a review for Kent, Britney and the rest of the team at Rocket Mortgage. I was a little skeptical in the beginning as Rocket Mortgage is in Michigan and the buyer, seller and property was in California but everything went smoothly from the appraisal through the rest of the approval process. I especially appreciated the excellent communication and updates that allowed us to understand the process and what to expect.Read MoreRead Less
Solomon Seal
Solomon Seal
551
Kent was great from start to finish. Always had teh answer to my questions, and was very quick to respond during the initial process.
Paul Combs
Paul Combs
551
Kent, you have been very good to know and work with! I developed trust as a result of your warm demeanor and genuine interest in helping me! you have been awesome even though you found yourself in the middle of a major family loss! Kudos to you my friend!
Marci Woods
Marci Woods
551
Awesome, the whole process was quick and went smoothly without any issues. I would highly recommend Kent and the rest of the Rocket Mortgage staff!
Adam Fel
Adam Fel
551
Kent wenzel was by far the best and most customer service oriented loan officer I've ever spoke with. He did his job ten fold and was so helpful and knowledgeable when I had questions or concerns about the process. If your looking for a mortgage loan make him your first call.
Ann Byrne
Ann Byrne
551
My husband and I recently purchased a condo as our retirement home. We had previously worked with Rocket Mortgage on 2 other mortgages. All of the folks at Rocket Mortgage were fantastic to work with! Kent Wentzel was our banker throughout the mortgage process, and he was very knowledgeable, accommodating, informative, available when needed, and super customer service oriented! Kent found the best...My husband and I recently purchased a condo as our retirement home. We had previously worked with Rocket Mortgage on 2 other mortgages. All of the folks at Rocket Mortgage were fantastic to work with! Kent Wentzel was our banker throughout the mortgage process, and he was very knowledgeable, accommodating, informative, available when needed, and super customer service oriented! Kent found the best product for our needs and explained everything about the mortgage clearly and concisely. In addition, Kent followed up with a phone call on the day of closing to be sure everything went smoothly. I cannot say how much I appreciated that extra bit of customer service! I have already recommended Kent to my sister who is likely going to refinance soon. Our real estate broker told us he was very impressed with the Rocket Mortgage team and will be recommending buyers use Rocket Mortgage. Kent and the rest of the Rocket Mortgage team took the stress away from the home buying process!Read MoreRead Less
Sherry Teerman
Sherry Teerman
551
Kent has been wonderful to work with. He has a "can-do" attitude and alleviates any stress or anxiety involved with the loan processing business. We would totally use him again and have even recommended him to our friends who are using him to purchase a home here in Cali as well. They are loving their experience with him as well.
Frank Macho
Frank Macho
551
Kent was excellent to work with , made sure that all necessary paperwork was on time in order to expedite the process by either sending an email of a friendly phone call , overall it was a very positive experience and 100 % of the reason was because of Kents professionalism towards the customer .
Anupam Sengupta
Anupam Sengupta
551
Kent was very helpful and responsive throughout the entire process. He and the Rocket Mortgage team is definitely A++, and are very focussed on helping the client and being a trusted advisor. Definitely would recommend him and Rocket Mortgage.
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