Kent is very interested in you and your needs. He is a total professional in banking and mortgages always keeping you up to date on all aspects of the process. I would recommend Kent to anyone in search of a mortgage he is professional, caring, and extremely knowledgeable in his field.
Deb Kent
Deb Kent
551
Words cannot express my gratitude and appreciation for Kent! His customer service skills are extraordinary! He was always helpful, courteous and knowledgeable with a non-judgmental approach to handling my refi. I work at a bank and I chose Rocket Mortgage...and I would again because of Kent and his amazing team!
Michelle Jimenez
Michelle Jimenez
551
Every customer, every time is our philosophy at my company- Kent went more than that- above & beyond, exceeded, superb!
Leonard Jolly
Leonard Jolly
551
I was very skeptical when I first talked with Kent regarding Rocket Mortgage and my refi. I have had some rough experiences with Rocket Mortgage in the past. Kent and his team were not only professional and accommodating, They got things done quick and well a head of schedule. Kent and his team at Rocket Mortgage have definitely earned my 5 for this refi.
Suzan Crump
Suzan Crump
551
Kent was fantastic! His continued interest and positive reassurance that everything was being done to quickly and efficiently to bring our loan to closing within 30 days! proved itself out. No matter what time of day or night, Kent and his team were available to answer questions. The expertise of Kent and his team proved out that their experience is top notch. I will recommend Rocket Mortgage ...Kent was fantastic! His continued interest and positive reassurance that everything was being done to quickly and efficiently to bring our loan to closing within 30 days! proved itself out. No matter what time of day or night, Kent and his team were available to answer questions. The expertise of Kent and his team proved out that their experience is top notch. I will recommend Rocket Mortgage to family and friends. The accomplishment of refinancing without closing costs and putting us in a much better financial situation cannot be repaid with enough Thank you!(s)!Read MoreRead Less
Geoff Nemnich
Geoff Nemnich
551
Kent was extremely helpful throughout the speedy process. His knowledge and advice helped us get the right type of loan and the cash back we needed to pay off high interest loans we had. Super satisfied!!!
Maria Gonzalez Estrada
Maria Gonzalez Estrada
551
He is good in what he is doing it. I like to be working with him.
Nate Hoekstra
Nate Hoekstra
551
Kent was great to work with during every step of our refinance process. We ended up with a deal that worked well for us thanks to Kent's research. I heard about Kent through a referral and will send anyone I can to Kent for his excellent customer service and easy-to-understand breakdown of normally hard to understand portions of the loan details. A very happy customer!
Diane Harris
Diane Harris
551
Initially spoke with Kent about refinancing an investment property (after having a very bad experience with Greenlight Loans) and he assured me we would not have that kind of experience. He was right!!
Christina O'Donnell
Christina O'Donnell
551
Very thorough, extremely helpful and polite.
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