Real Estate Agent VIP Network Reviews

Rocket Mortgage Reviews | VIP Network

Real Estate Agent VIP Network's Reviews

Erica Thompson
I can't say how much I appreciate Kent and alllll he's done on my behalf. He was helpful, caring, and responsive throughout the entire process. I felt safe with him. I kept telling my daughter that I sensed a genuineness about him, even in these times when it's hard to find someone in the business industry (or anywhere else for that matter) whose agenda is not solely for his/her own advancement, ...I can't say how much I appreciate Kent and alllll he's done on my behalf. He was helpful, caring, and responsive throughout the entire process. I felt safe with him. I kept telling my daughter that I sensed a genuineness about him, even in these times when it's hard to find someone in the business industry (or anywhere else for that matter) whose agenda is not solely for his/her own advancement, without any regard for the other person. I will be sharing him with anyone I know trying to get a mortgage.
Thanks a million is just a smidgen of my appreciation for all his efforts at steering me through this process. Forever grateful to you Kent!!!Read MoreRead Less
Niall Coulter
Kent made the mortgage process through Rocket Mortgage very easy. This is the eight mortgage I have gotten over the years and it was by far the easiest process especially in light of tighter banking regulations. Kent checked in regularly making sure that I was up to date with the loan process and also very professionally dealt with my very over demanding realtor who was supercritical about the ...Kent made the mortgage process through Rocket Mortgage very easy. This is the eight mortgage I have gotten over the years and it was by far the easiest process especially in light of tighter banking regulations. Kent checked in regularly making sure that I was up to date with the loan process and also very professionally dealt with my very over demanding realtor who was supercritical about the closing details. The loan was all wrapped up and ready to close 4 days before the actual close date. I would have no hesitation using Rocket Mortgage or Kent again.Read MoreRead Less
Henry Miguel
Since I've done my refinancing twice and one time home buying with Rocket Mortgage I can say my experience with them has always been extremely satisfying, specially with mr Jose Flores who was always there to help with his experience and knowledge to get things going smoothly and fast!
Sam Zay
It was great pleasure working with trusted professionals to deliver and excite on the commitments we signed together for my refian
Ron Jackson
Always helpful and resonsive
Elvin Toro
Un trabajo excelente y muy amigable
JR Rojas
Es increible como es nominado con. 5 estrellas una persona que cuando se presenta una roca en el medio del proceso te suelta de la mano sin mas nada que decir, despues de haber dado deposito y ver pagado mi inspección mi prestamo quedo denegado y desde ese entonces jamas he vuelto a escuchar de el. Y eso que somos puertorriqueños los dos. Estas personas me dieron una carta de verificación y el ...Es increible como es nominado con. 5 estrellas una persona que cuando se presenta una roca en el medio del proceso te suelta de la mano sin mas nada que decir, despues de haber dado deposito y ver pagado mi inspección mi prestamo quedo denegado y desde ese entonces jamas he vuelto a escuchar de el. Y eso que somos puertorriqueños los dos. Estas personas me dieron una carta de verificación y el señor jose me da luz verde de avanzar con el proceso luego me dicen que no se puede seguir con el proceso. De ahy en adelante jamas volvi a Escuchar de el. Y el dinero de inspección se perdio. Gente cuidado no permitan que estas personas sin corazon los engañen con falsas promesas. Jose Flores que Dios lo perdone por que yo jamas!!!!!Read MoreRead Less
Jose Flores
Reply from Jose Flores:

Sr. Rojas,

Muchas gracias por tu revisión. Lamento mucho escuchar su experiencia, nunca tenemos la intención de que tenga una mala experiencia con nosotros. Nuestro equipo de Atención al Cliente desea revisar sus inquietudes con más detalle. ¿Puede proporcionar un buen número de contacto o correo electrónico para contactarlo directamente? Realmente me interesa su opinión y nos gustaría ...Sr. Rojas,

Muchas gracias por tu revisión. Lamento mucho escuchar su experiencia, nunca tenemos la intención de que tenga una mala experiencia con nosotros. Nuestro equipo de Atención al Cliente desea revisar sus inquietudes con más detalle. ¿Puede proporcionar un buen número de contacto o correo electrónico para contactarlo directamente? Realmente me interesa su opinión y nos gustaría asegurarnos de que se aborde en consecuencia.

Gracias de nuevo.Read MoreRead Less

Yanire Rodriguez
Not only a professional but also a wonderful person. I felt like I know him forever.
Sheila Raman
Jose did a really great job for us, he was proactive, creative, professional, responsive and highly competent. I would recommend him to anyone. Thanks again Jose!
Washington Robert
I appreciated Kent's support through the selection / financing process. Kent was highly supportive, extremely responsive and sought to fully understand our needs to provide world-class service. Kent made it difficult to chose any other mortgage service provider other than Rocket Mortgage. Thanks.