Adam made the refinance process extremely quick and easy. He is very knowledgeable, quick to respond to questions, professional and personable. As a self-employed borrower with multiple properties, I had some unique information needs. Adam knew how to navigate the process quickly, communicated clearly what documentation was needed, and refinanced my mortgage at a great rate.
John Eiland
John Eiland
551
Adam was so awesome throughout the whole process. If I had questions or concerns about the loan he was only a phone call or text away. His response time to a text was always within 5-10 minutes. Adam has laid out the Pattern For Success. He has set the standards of customer services. Adam's hard work has made a difference in mine and my family's life. Thank You
Lindsay Shaw
Lindsay Shaw
551
How many stars would I give Adam?? ENDLESS!!! I have always had great experiences with the customer service team at Rocket, but Adam absolutely takes the cake. Kind, funny, compassionate, relatable, and an actual tank of knowledge when it comes to purchase and refinancing. I feel so #blessed to have been paired with Adam through my refinance process. He made the entire process completely painless ...How many stars would I give Adam?? ENDLESS!!! I have always had great experiences with the customer service team at Rocket, but Adam absolutely takes the cake. Kind, funny, compassionate, relatable, and an actual tank of knowledge when it comes to purchase and refinancing. I feel so #blessed to have been paired with Adam through my refinance process. He made the entire process completely painless and FAST! I think Adam and I spent less than an hour working through our refinancing options and I felt completely comfortable and confident saying 'yes' at the end. And what a perk to feel like you've gained a friend in the process. Adam is an incredible asset to the Rocket Mortgage team and if I ever have the need again, I know who I'll be calling for my servicing needs. Thank YOU Adam!!!Read MoreRead Less
David Laferriere
David Laferriere
551
Adam is a very personable person, knowledgeable about the refinancing process, and makes himself available for any question I may have. An asset to the Rocket Mortgage team.
John Fanelli
John Fanelli
551
Adam was great to work with. I knew that from day one. Although I didn't know this man from , well, Adam , he treated you like you were a very good friend. If you are thinking of buying a home or refinancing try Rocket Mortgage and ask for Adam.
Jeffrey Sullivan
Jeffrey Sullivan
551
Adam was super personable and very helpful. He quickly resolved an issue with my interest rate when I noticed it and kept me on track.
Jackie Monie
Jackie Monie
551
Amazing is all I can say about Adam! I wasn’t even thinking about refinancing my loan. My back story is I have a lot of credit card debt but I have always made all of my credit card payments on time, but I was struggling. After speaking with Adam, he literally changed my life during that phone call. All of my debt will be paid off!! I have never experienced someone who seemed to generally care ...Amazing is all I can say about Adam! I wasn’t even thinking about refinancing my loan. My back story is I have a lot of credit card debt but I have always made all of my credit card payments on time, but I was struggling. After speaking with Adam, he literally changed my life during that phone call. All of my debt will be paid off!! I have never experienced someone who seemed to generally care about making my life easier and not just doing what was best for the company. Needless to say, I closed in record time. I spoke to Adam on Thursday and was closing my loan on the following Tuesday. Adam you are a jewel and you have been a blessing to me and my family!!! THANK YOU from the bottom of my heart. ♥️Read MoreRead Less
Rocky Spires
Rocky Spires
551
Adam took good care of my refinance and helped me every step of the way. He was very friendly, personable, knowledgeable, and professional. I would be happy to refer him to my friends and family.
Gina Summers
Gina Summers
551
Adam deserves ALL the stars! He was friendly, kind, interested, knowledgeable, and most importantly COMPETENT. He did what he said he would do. He didn't let anything slip through the cracks. We dealt with one other professional at Rocket in this process--and he clearly was not Adam--we were spoiled! We would recommend Adam to guide anyone through this process--he is one in a million.
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