AJ Givens

Phoenix, AZ

NMLS 1835192

President's Club Banker

AJ's Reviews

Lesli Anderson
prompt to answer questions, return calls, voice of reason in what seemed to be a sea of chaos at times. couldn't have asked for a better, more knowledgeable mortgage broker
Cynthia Pope
AJ was extremely courteous, professional, and very attentive to getting my mortgage refinanced. He answered all my questions and we were able to secure the loan I wanted/needed. I would highly recommend AJ to anyone who is refinancing their home. He is extremely knowledgeable and was willing to take the time to answer all of my questions and I had a LOT of questions. I have used Rocket ...AJ was extremely courteous, professional, and very attentive to getting my mortgage refinanced. He answered all my questions and we were able to secure the loan I wanted/needed. I would highly recommend AJ to anyone who is refinancing their home. He is extremely knowledgeable and was willing to take the time to answer all of my questions and I had a LOT of questions. I have used Rocket Mortgage for many years and have found them to be an excellent company to do business with.Read MoreRead Less
Ernest Woods
AJ Givens was very responsive, professional and easy to contact and talk to. I would definitely work with him and the entire Rocket Mortgage team again.
Bill Witzig
easy refi experience. AJ was response and easy to contact.
Carolyn Barrington
AJ was very professional and attentive. He kept our refi process on track and made sure all documents were available to us promptly.
Sandra Miller
AJ is a professional that walks you through each and every step of this process. He made the process so easy and ensured that we were on track to close in a timely manner. This was a huge accomplishment since we had a few issues with our title and some interesting facts associated with our old loan due to lenders from over a decade ago. AJ easily cleared all of this up without missing a beat! We ...AJ is a professional that walks you through each and every step of this process. He made the process so easy and ensured that we were on track to close in a timely manner. This was a huge accomplishment since we had a few issues with our title and some interesting facts associated with our old loan due to lenders from over a decade ago. AJ easily cleared all of this up without missing a beat! We weren’t sure it was possible so feel like he performed a miracle for us!!!Read MoreRead Less
Keshia Brown
He is very personable and helpful. Thanks for all you do.
Tim Clark
AJ was awesome. I really liked him. He was calm, and patient. Answered questions, and made the process simple. He was kind enough to call and congratulate me when we scheduled closing. He seemed to genuinely care, and was personable. Also was knowledgeable about what was best for me and my family. Thank you AJ.
Austin Jones
One of the worst experiences I’ve had. Little to no communication during the entire process that took nearly 5 months. I was left questioning everything that was happening. I work in customer service and have never wrote a review before but I wanted people to know the lack of customer service that was provided during my process. I provided information to AJ and attempted to reach out multiple ...One of the worst experiences I’ve had. Little to no communication during the entire process that took nearly 5 months. I was left questioning everything that was happening. I work in customer service and have never wrote a review before but I wanted people to know the lack of customer service that was provided during my process. I provided information to AJ and attempted to reach out multiple times. There was never any communication back to me until after we closed and I was asked by him to give him a 4 or 5 on this Review.Read MoreRead Less
AJ Givens
Reply from AJ Givens:

Dear Austin,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any ...Dear Austin,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Andrew Hodak
AJ was top notch. Professional, personable, and always available. He handled our re-fi extremely well. I’d highly recommend working with him.