AJ Givens

Phoenix, AZ

NMLS 1835192

President's Club Banker

AJ's Reviews

Austin Jones
One of the worst experiences I’ve had. Little to no communication during the entire process that took nearly 5 months. I was left questioning everything that was happening. I work in customer service and have never wrote a review before but I wanted people to know the lack of customer service that was provided during my process. I provided information to AJ and attempted to reach out multiple ...One of the worst experiences I’ve had. Little to no communication during the entire process that took nearly 5 months. I was left questioning everything that was happening. I work in customer service and have never wrote a review before but I wanted people to know the lack of customer service that was provided during my process. I provided information to AJ and attempted to reach out multiple times. There was never any communication back to me until after we closed and I was asked by him to give him a 4 or 5 on this Review.Read MoreRead Less
AJ Givens
Reply from AJ Givens:

Dear Austin,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any ...Dear Austin,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Andrew Hodak
AJ was top notch. Professional, personable, and always available. He handled our re-fi extremely well. I’d highly recommend working with him.
Marie Quibar Lambert
First time working with Aj. He is knowledgeable and accommodating. He gave me an option to choose which one is better for me. I had a question, called him one Friday late afternoon and he still called me back at around 9 pm just to give me an answer. My refi went smoothly with a very good low interest. Thanks AJ!
Vicki Housman
AJ was professional and Always there to answer any of our questions regarding our refinance. It made it seem to be a seamless process.
Linda Rusk
Loved working with AJ! He answered all my questions, made it easy and gave me a great deal! I would highly recommend him!
Thank you Aj!
Kellee Kay
AJ was great, helpful and very personable. My refinance was pretty painless. I lowered it all, my monthly payment, my interest rate and switched my 30yr to a 25yr. I also got to skip my next two payments!! Yay!
Jon Atkinson
A.J. Was real easy to work with. He made getting the process going about has smooth as it can be.
Mike Scott
AJ was very helpful with our refinance. It was very easy especially in our current climate. If you are lucky enough to be paired with AJ for your loan, you wont regret it. Thanks AJ! We hope to work with you on future endeavors!
Carmen Kittel
AJ went above and beyond to make refinancing a breeze!
He is so fast to respond to any questions that we are spoiled.
Becky Nay
AJ was very good to work with. He was friendly (a rarity these days), patient and professional. He always responded quickly to any correspondence or phone call and could solve the problem or direct us to someone who could.
Thanks AJ!