Excellent service and follow up. My refinance loan was closed in 15 days. I had a few minor "issues" that were resolved, and weren't problems at all. The whole process is done on line, and a few phone calls and emails. There is a team to help with technical, credit and other items.
Colleen Kincius
Colleen Kincius
551
Alan and the rest of the Rocket Mortgage team were wonderful in helping us with our mortgage! We tried working through another company first, but after 6 months of emailing back and forth, were told to try elsewhere. I heard about Rocket Mortgage from my brother and decided to give it a shot. Alan got our loan approved in no time! We were incredibly impressed with how friendly, professional, and ...Alan and the rest of the Rocket Mortgage team were wonderful in helping us with our mortgage! We tried working through another company first, but after 6 months of emailing back and forth, were told to try elsewhere. I heard about Rocket Mortgage from my brother and decided to give it a shot. Alan got our loan approved in no time! We were incredibly impressed with how friendly, professional, and on top of his game he was. We are very happy to know he will be staying with us for the life of the loan. Alan will be be our go-to for future similar needs, and certainly someone we will recommend to friends and family. Thank you, Alan and Rocket Mortgage!Read MoreRead Less
Stephen Goff
Stephen Goff
551
Alan as I worked with you and your team I was amazed at the high level of professionalism and care that was given to see that I understood the process! Additionally every effort was made to take care of my needs. The loan was started and closed in a very short period of time without a problem.
Thank you and your team so much for you efforts and fantastic service.
Regards, Stephen Goff
Toronda Wilson
Toronda Wilson
551
Was extremely nice and always helpful throughout the process
Larry Nichols
Larry Nichols
551
I can't say enough on how helpful Alan was in securing my loan through Rocket Mortgage. His responsiveness to my questions, to any concerns I had or making available to me all my options as a home owner. I highly recommend Alan Isham as your loan officer to anyone reading my post in the market for a home loan, re-financing or securing an equity loan.
Linden Howe
Linden Howe
551
From initial contact to closing, the entire process was facilitated in a fast and professional manner. We would recommend Alan to anyone looking for clear communication and detailed information. We would recommend him to any of our friends or family wishing to re-finance their home.
Fraydo Pagano
Fraydo Pagano
551
I am very satisfied with Alan Work I feel that he did a fantastic job with us and would recommend Alan to anyone he did a awesome job!!
Beverly Swan
Beverly Swan
551
A big thank you to Alan and his team for making our refinance such a pleasant experience. He explained everything in detail and guided us through each step. He always did what he said he would and went "above and beyond" to make things go smooth. I would highly recommend him to anyone for their mortgage needs.
Gena Brensdal
Gena Brensdal
551
Very professional. Easiest mortgage refinance ever.
Gerald Beyer
Gerald Beyer
551
Alan’s a total professional. He made a normally stressful experience uneventful. Hats off.
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