Alex Friel

Cleveland, OH

NMLS 1472068

Director, Mortgage Banking

Alex's Reviews

John McPherson
During the processing and follow up to closure Alex was always supportive of any/all issue that arose. He was also very proactive in reviewing my documentation and sending me notifications of actions required and providing assistance if needed. His professional and personal approach to move this loan activity to closure was of high value to deliver a quality product in a timely manner.
Dave Eyssen
Alex was extremely responsive and made the entire process a smooth and enjoyable one. His expertise and knowledge of the options available to us helped us feel informed and confident in what we’re extremely important decisions. We will definitely be recommending Alex to others.
Meta Goddard
Alex was great to work with, he quickly assessed what needed to be done, explained the process clearly, and worked with me to make everything a success.
Christy Allan
Alex was always available to answer questions, he was knowledgeable about the refinancing process and helped to make it seamless. Thank you, great experience!
Heather Finlayson
Alex was very personable and easy to work with! He explained everything clearly and returned my phone calls and answered my e-mails promptly. I would definitely recommend him to anyone!
Cynthia Cannon
Very helpful and made me feel like I had hope to turn my life around.
Amelia Hackett
Alex was very helpful throughout the whole process, and explained things in an easy to understand manner!
Joey Frias
Alex was very easy going and very patience. He walk through the whole process step by step
Stephanie Baker
Alex was very friendly and helpful. I had put off refinancing because I was concerned it would mean a lot for me to do, but Alex got me through everything very easily.
Penny Wade
Alex was so helpful in the loan process and make my decision very easy to proceed. I would highly recommend Alex as the contact for anyone who is considering a new loan or refinance.