Alex Friel

Cleveland, OH

NMLS 1472068

Director, Mortgage Banking

Alex's Reviews

Anita Brown
Friendly, helpful, no question was to stupid to ask. Wish more people were like Alex.
Lee Virgo
Alex, I can't thank you enough for your kind, patient and professional manner shown the entire way through my mortgage application. I was very apprehensive being a 72 year old widow. You put all my nerves to rest and walked me through each and every step of the process. Each step was completed without ever leaving home. Customer service is at the highest level. You are a model of excellence ...Alex, I can't thank you enough for your kind, patient and professional manner shown the entire way through my mortgage application. I was very apprehensive being a 72 year old widow. You put all my nerves to rest and walked me through each and every step of the process. Each step was completed without ever leaving home. Customer service is at the highest level. You are a model of excellence for Rocket Mortgage. Thank you and Rocket Mortgage!!!!!Read MoreRead Less
Monica Shinall
Alex was extremely helpful and explained everything to me in detail
Vickie Frizzell
Mr Alex, thank you for everything you did for me and Jerry to get our home refinanced with a lower payment and better interest rate. We are paying much less every month. Alex, you and everyone that works with you helped us to get our loan without leaving the house through the internet on my cellphone. I could not have done this without you helping me with the application. Thanks for being patient ...Mr Alex, thank you for everything you did for me and Jerry to get our home refinanced with a lower payment and better interest rate. We are paying much less every month. Alex, you and everyone that works with you helped us to get our loan without leaving the house through the internet on my cellphone. I could not have done this without you helping me with the application. Thanks for being patient and kind to me as we worked through this. You kept us informed every day about the process of the loan and the loan went through in less time than I had expected. I would recommend Quick and Loan service to everyone. Again I say thank all of you and God bless you! Read MoreRead Less
Marisa Demasi
Alex was great to work with and quick to respond with any questions I had.
Art Koller
Alex was great to deal with very professional. He took care of some problems for me . I'm very satisfied with Rocket Mortgage.
Rebeca Akers
Was a great help, made the process easy. And answered all questions, I never felt pressured to continue or that I was asking something dumb.
Doug Landis
What a fantastic agent Rocket Mortgage has in Alex. He answered all my questions and gained my trust. He has a great personality and wanted to make sure that I was satisfied with every detail before moving forward with the loan. I highly recommend Alex and Rocket Mortgage!
Andrew Charles
I used to protect the people, now I serve the people" after he said this to me I knew I could trust him. Closed my loan on time and on budget, refer to my closest friends and family.
Barb Sanderlin
My husband and I were very pleased with the way Alex Friel handled our loan. We applied completely over the phone, with Alex leading us through the whole process. He was very professional, patient, and kind, he also has a good sense of humor. We would definitely recommend him to anyone who would like to go through Rocket Mortgage.