I had seen the email advertisements for refinancing and I decided to check things out. I submitted everything online and it looked promising. Eventually I got the news that the numbers wouldn't line up (debt/income ratio). Alex contacted me a month later to get permission to give it another try. He birddogged the process and got things lined up and done in a very timely manner. I now pay $650 less...I had seen the email advertisements for refinancing and I decided to check things out. I submitted everything online and it looked promising. Eventually I got the news that the numbers wouldn't line up (debt/income ratio). Alex contacted me a month later to get permission to give it another try. He birddogged the process and got things lined up and done in a very timely manner. I now pay $650 less a month on my current mortgage. Thanks Alex!Read MoreRead Less
Dani Seabrook Odige
Dani Seabrook Odige
551
I enjoyed my experience with Alex and the team. I appreciated his honesty regarding my situation including helping me understand what my other options were.
Tim Diebling
Tim Diebling
551
Excellent service very friendly. Will only use Alex when it's time to redo this loan again. The loan went like clock work with no problems.
Steve Malla
Steve Malla
551
Very knowledgeable and helpful. Answered all my questions and made valuable suggestions. Highly re
Thomas Boody
Thomas Boody
551
It was a great experience dealing with Alex he made our experience stress free when I had a question and left a message on his voice mail he would get back to me in a minable amount of time he was always respectful and professional again it was a stress free mortgage experience
Alex Del Rosario
Alex Del Rosario
551
I can go on and on about Alex, from day one he was extremely professional and knowledgable when it came to every part of the refinance process. He went above and beyond to ensure that I would spend the least amount of money. He was extremely reliable and personal and I am so grateful that he was assigned to my loan.
Jawan Beydoun
Jawan Beydoun
551
Prompt. Professional. Knowledgeable. Great customer service. Thank You!
Carmin Arnold
Carmin Arnold
551
Super helpful! He was always accessible to me for any questions I had. Best refinancing experience I've EVER had!!!
Robert Powell
Robert Powell
551
Alex was very knowledgeable and helpful in me choosing Rocket Mortgage to refinance my home. He work with me in understanding the process and the . Including options to reduce out of pocket costs.
Carol Moran
Carol Moran
551
Very knowledgeable able to answer all questions
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