Helpful, knowledgeable, and always willing to help. He answered all of my questions and if he did not know the answer, he would research it and call me back in a prompt and professional manner. He would go beyond his requirements with researching in-depth questions if there was an issue that was not being resolved. His communication and ability to explain loan details was very helpful. I ...Helpful, knowledgeable, and always willing to help. He answered all of my questions and if he did not know the answer, he would research it and call me back in a prompt and professional manner. He would go beyond his requirements with researching in-depth questions if there was an issue that was not being resolved. His communication and ability to explain loan details was very helpful. I appreciate all of his assistance throughout the final stage of our loan.Read MoreRead Less
Annaliesa George
Annaliesa George
551
Alex is the best. Enough said.
Donna Ann
Donna Ann
551
I told Alex I was going to give him the best review because of how he helped me. I was told that there was an issue and I could not get approved in that moment. Alex had actually called me the day after I had found out, I explained my frustration and how I disagreed with the decision and Alex said he was going to look into it. Not only did Alex look into it but he found that I was right, Alex took...I told Alex I was going to give him the best review because of how he helped me. I was told that there was an issue and I could not get approved in that moment. Alex had actually called me the day after I had found out, I explained my frustration and how I disagreed with the decision and Alex said he was going to look into it. Not only did Alex look into it but he found that I was right, Alex took over and I was approved and had my refinance in lightening speed. I am so grateful that Alex had called me that day and took over, I was hopeless when he called that day and I feel that Alex went above and beyond for me. Alex was in constant contact, explaining everything to me as we went along, and Alex moved everything along quickly. Alex is a definite asset to Rocket Mortgage and the people that Rocket Mortgage serves. I am very grateful to Alex and I will recommend Rocket Mortgage to my friends and family because of how Alex handled everything.Read MoreRead Less
Ryan Kidd
Ryan Kidd
551
Alex came on at the end of the process, but his impact was immediate. We hit a couple bumps in the road and Alex was able to make some changes to our application, allowing for a quick turnaround and the eventual closing of our refinance application. He was fantastic!
Sidney Goodrich
Sidney Goodrich
551
Alex has been very professional thru the entire process I am very pleased with all he has arranged for me to close on the property I would strongly refer him in the future
Daniel Sanders
Daniel Sanders
551
Working with Alex completing our refinance was a smooth, fast and straight forward experience. The customer service was great and there was no hidden fees and all of the important information was accurate throughout the entire process.
Rick Barlow
Rick Barlow
541
Very pleasant, responsive, and patient with my questions.
Peter Lawton
Peter Lawton
551
Alex is extremely responsive and makes sure you know what is going on ever step of the way. Information flow is key to making a home loan go smoothly and Alex is great at making sure you have all the information you need.
Neil Anderson
Neil Anderson
551
Alex was extremely helpful - he provided some great insights to help me pick the right loan.
Chris Cholewa
Chris Cholewa
551
Alex has technical finance knowledge, is extremely professional and operates with excellent efficiency. Him and his team saved me a lot of money and were the most competent group involved with my home purchase, on the other side of the country.
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