Alex went beyond what I could have expected, even helped me with some computer technology I was unable to figure out. He was always on time or early with responses, always thorough and polite, reminding us when we needed to get our paperwork to the person needing it. We obtained our loan even though some of our numbers were a little unusual.
Doug White
Doug White
551
Alex worked with us on our mortgage for almost 8 months. The co-op rules were incredibly intricate and Alex helped us throughout. I’m incredibly satisfied with my experience with Alex and I can’t recommend him highly enough.
Arthur Hu
Arthur Hu
551
Alex gave extremely professional and thorough service from initiation through handoff to the closing agent. He was both patient and responsive, I will continue to return to Alex for future loans.
Steven Mendenhall
Steven Mendenhall
551
Alex delivered superior service. He is a knowledgeable mortgage loan officer and recommended the perfect loan option. Our mortgage loan was closed on time. The process was simple and easy using the Rocket Mortgage portal. I would highly recommend Alex for any of your mortgage needs.
Daisy Kong
Daisy Kong
551
Extremely responsive. Great to work with. Will definitely recommend him to friends and family. Thank you Alex!
Kim Mygatt
Kim Mygatt
551
Alex was very knowledgeable and available and easy to work with. He was able to close on my loan a few days early!!!! I hope to not buy another house for years, but if I do, I will reach out to Alex.
Steve Hancock
Steve Hancock
551
Alex did a great job for us. No complaints.
Kevin Hogan
Kevin Hogan
551
Having been a former loan officer myself at Wells Fargo I have very high expectations about how smoothly the application and loan processing should go. Alex and his team not only met those expectations but exceeded them. As we all know purchasing a home has a lot of moving parts between the banks, escrow companies, buyers and sellers. There are almost always hurdles that have to be overcome. I saw...Having been a former loan officer myself at Wells Fargo I have very high expectations about how smoothly the application and loan processing should go. Alex and his team not only met those expectations but exceeded them. As we all know purchasing a home has a lot of moving parts between the banks, escrow companies, buyers and sellers. There are almost always hurdles that have to be overcome. I saw none of these. The team proactively address issues and contacted me with resolutions before I became aware of them myself. Alex not only sold me my loan product but stayed involved throughout the entire loan process until close. I will definitely use Alex and Rocket Mortgage again. Read MoreRead Less
Emily Martin
Emily Martin
551
Alex was knowledgeable and easy to work with. Very responsive to all my inquiries and even returned calls on weekends! Patiently answered all my questions and was a real partner in the whole process.
Joan Tiner
Joan Tiner
551
Alex was great to work with. He was always there to assist and answer all of many many my questions. And, to give reassurance when I was getting overwhelmed with home buying process - Alex has a way of explaining things and calming you down during a very stressful process. Thanks Alex for all the time you gave me during the past few months.
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