Ali, was great to work with. She was available whenever I needed her to help facilitate the loan process. She was professional and very knowledgeable. I would recommend Ali to anyone who is looking to refinance their home!
Billy Kirkpatrick
Billy Kirkpatrick
551
Ali responded promptly to questions and options available related to the refinancing. At times, she had to deliver disappointing news, as when the type of loan was required by underwriters to be investment Vs Vacation home status, and thus in a higher interest rate category. That was explained thoroughly and with empathy for my disappointment. She was professional and pleasant thru out the ...Ali responded promptly to questions and options available related to the refinancing. At times, she had to deliver disappointing news, as when the type of loan was required by underwriters to be investment Vs Vacation home status, and thus in a higher interest rate category. That was explained thoroughly and with empathy for my disappointment. She was professional and pleasant thru out the process and I would welcome the opportunity to work with her again.Read MoreRead Less
Jay Fehrman
Jay Fehrman
551
Ali was very thorough and explained the process from the beginning to the closing. She was always very responsive to questions that came up during the process. She has gone above and beyond to update paperwork while the underwriting was in progress. I would add an additional plus for a rating of 5+.
Ryan John
Ryan John
551
I cannot speak highly enough about the professionalism and responsiveness of Ali. We actually started out with another loan representative who wasn't very responsive and Ali came in to save the day.. Her overall knowledge of the mortgage industry and her work ethic were extremely impressive and she made the entire re-fi process painless and easy. Thank you Ali....
Todd Welsch
Todd Welsch
551
Ali was super friendly and supportive, a total pleasure to work with, every step of the way!
John Patronick
John Patronick
551
TY Ali. John & I appreciate all the time & attention you provided us through this whole process. Kim
Gayle Sjoberg
Gayle Sjoberg
541
Ali knew answers to our inquiry and could direct us to the right answers.
Lola Barber
Lola Barber
551
Ali was wonderful and my experience with her and Rocket Mortgage was pleasant all the way. She was knowledgeable and kind and she made the process easy and fast.
Lorie Dorsey
Lorie Dorsey
551
Ali was very helpful and professional during the entire loan process. Her responsiveness to our questions and assistance getting all of the documentation needed to close was very much appreciated. I especially appreciated her help walking through the online documents one-by-one, from signing up to logging in to acknowledging the approval documents. This was a very efficient process. Thank you,...Ali was very helpful and professional during the entire loan process. Her responsiveness to our questions and assistance getting all of the documentation needed to close was very much appreciated. I especially appreciated her help walking through the online documents one-by-one, from signing up to logging in to acknowledging the approval documents. This was a very efficient process. Thank you, Ali.Read MoreRead Less
Jayasundaram Pandian
Jayasundaram Pandian
551
Ali was very helpful and informative. She was also very patient and answered all our questions. She made our home refi process look so smooth and simple. I thank her a lot for helping us refi our home.
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