I had some questions on the weekend before a Monday morning closing and posted them to the Rocket Mortgage Message Board on Saturday. I honestly did not expect to receive an answer before Monday morning; however, Allison Collada called me on Sunday with answers to my questions and the impact of various options. Thanks to Allison I was able to get a good night's sleep instead of worrying.
Jeff St Louis
Jeff St Louis
551
Allison was a tremendous help getting our VA refinance completed. From providing guidance on credit to helping remediate issues with the appraiser, we couldn't have gotten the refinance done without her. I would 100% recommend working with Allison!
John Doyle
John Doyle
551
Allison called me and we decided to work with her immediately. What she promised was 2.49% but wat Allison delivered was 2.05%. We were at 5.375%. Allison was on top of every thing, explaining what to do and listening when there was no proof that a loan was paid off except in the Credit Report. Any time we had a question she would send an email back from my e mail in minutes. Allison created the ...Allison called me and we decided to work with her immediately. What she promised was 2.49% but wat Allison delivered was 2.05%. We were at 5.375%. Allison was on top of every thing, explaining what to do and listening when there was no proof that a loan was paid off except in the Credit Report. Any time we had a question she would send an email back from my e mail in minutes. Allison created the most stress free Mortgage and I did it with her with out having to go to a Major city, everything was over the phone and e-mail.Read MoreRead Less
Debbie Levine
Debbie Levine
551
From my first phone call with Allison, I have bee singing her praises. She didn’t treat me like a stranger who called an 800 number, she treated me and spoke to me like a friend. She worked hard to find the best loan option for me, was thorough, spoke in real people’s language, not banker language and made the entire process easy. Allison was available to talk and to answer questions always and if...From my first phone call with Allison, I have bee singing her praises. She didn’t treat me like a stranger who called an 800 number, she treated me and spoke to me like a friend. She worked hard to find the best loan option for me, was thorough, spoke in real people’s language, not banker language and made the entire process easy. Allison was available to talk and to answer questions always and if there was going to be a day that she wasn’t, she let me know in advance. I actually miss talking with her on a regular basis but we do say hi from time to time. I am truly lucky to have worked with her. Anyone that gets to work with Allison is very lucky!Read MoreRead Less
Christine Head
Christine Head
551
Allison provided us with excellent support during our mortgage refinance. She answered all of our questions throughout the process very quickly. We would highly recommend her.
Hank Dickinson
Hank Dickinson
551
Allison is very professional and helpful with all my questions. We have had an excellent experience with her.
David Clarke
David Clarke
551
Words cannot express how helpful Allison has been through this entire process. Whenever a question arose, she was right there with an answer or a response to notify me that she was in search of the answer/best solution to any issue that was presented. She not only pointed me in the right direction, but helped me every-step on my way throughout the entire process. Helpful, thoughtful, informative, ...Words cannot express how helpful Allison has been through this entire process. Whenever a question arose, she was right there with an answer or a response to notify me that she was in search of the answer/best solution to any issue that was presented. She not only pointed me in the right direction, but helped me every-step on my way throughout the entire process. Helpful, thoughtful, informative, reliable, trustworthy.Those are jew a few traits she presented when working with me; a stranger. I highly commend and recommend her to anyone in need of refinancing!!!!Read MoreRead Less
Aaron Ryan
Aaron Ryan
551
Allison was superb through the entire process. After a couple unsuccessful attempts to utilize Rocket Mortgage for both my initial mortgage and a possible refinance, Allison reached out and immediately apologized for my past experience and promised nothing but a gold standard moving forward. She delivered in every way possible. Always got back to me, answered every painstaking question I asked, ...Allison was superb through the entire process. After a couple unsuccessful attempts to utilize Rocket Mortgage for both my initial mortgage and a possible refinance, Allison reached out and immediately apologized for my past experience and promised nothing but a gold standard moving forward. She delivered in every way possible. Always got back to me, answered every painstaking question I asked, created a personal connection, and delivered on the BEST rate possible (I know, because I was shopping prior to close)!Read MoreRead Less
Kasey Carter
Kasey Carter
551
She was super helpful and always available to Answer all my questions. She felt like a
Kevin Yang
Kevin Yang
551
Friendly, professional, and prompt. Very much appreciated her service. I will definitely get back to her for my next home loan need.
Rate your experience with Allison
How many stars would you give Allison?
Please provide a rating.
Write Allison a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Allison may use my verified review on social media, in print, and in other contexts that will help Allison's business.