Working with Allison made the refinancing experience very easy and pleasant. Her knowledge, wisdom, and experience of the business were at full display, which make me feel comfortable and less stressed during the process. She answered all my questions on a timely bases , and she returned every single one of my calls. I felt as though she was a family member working for Rocket Mortgage, who was...Working with Allison made the refinancing experience very easy and pleasant. Her knowledge, wisdom, and experience of the business were at full display, which make me feel comfortable and less stressed during the process. She answered all my questions on a timely bases , and she returned every single one of my calls. I felt as though she was a family member working for Rocket Mortgage, who was looking out for my best interest.
To sum it up in three words, she was excellent!
To give some more background: Initially, I went online and filled out a refinance application. Immediately, a loan professional got in touch with me via a phone call; however, that experience left me not impression. So I ignore the initially load estimate when it was sent to me for about two to three week.
Then, I received a call from Allison following up on the information that was sent to me. I told her I do not like the load estimate document that is sent to me, and that I am no longer interested in doing the refinance with Rocket Mortgage.Read MoreRead Less
Phyllis Carrington
Phyllis Carrington
551
Alison is a true professional she makes herself accessible she delivers on her promises
David Hicks
David Hicks
551
Allison was a true professional through the entire process. She guided us through the process and answered all our questions. By far the easiest large financial transaction we have experienced.
Nathan Gardner
Nathan Gardner
551
My experience was great. She was available when I had questions, and she even stayed with me on the phone after traditional working hours to answer questions. Her information was good, and she spelled out options and talked me through the process.
Mina Youssef
Mina Youssef
551
Allison has been great to work with. From helping me get a competitive rate on my loan to helping with the application and closing process. I would highly recommend her to anyone looking for a home loan.
Alice Lee
Alice Lee
551
Allison was simply amazing. She wasn't pushy like other experts I've worked with. She was so kind, very knowledgeable, quick to respond, and answered all my questions even after the closing. I've been recommending Allison to all my family and friends!
Ben Egner
Ben Egner
551
A true professional that was knowledgeable, friendly and efficient. She helped to instill trust and confidence in the entire process.
Sherry Schmidt
Sherry Schmidt
551
This was our second experience with Allison and it was once again fantastic! Allison makes herself easy to communicate with, whether it be be email or telephone. A great personality and always professional. She has become one of the family!
Nicholas Smilari
Nicholas Smilari
551
Allison is great. She delivered on all her promises. I was skeptical that the refinancing would be a hassle with lots of needed documentation. Allison said it would be minimal and true to her word it was. The whole process was accomplished on line and she was very responsive to any email questions. Rocket Mortgage is lucky to have her.
Jared Herring
Jared Herring
551
Allison was very friendly and timely in answering any questions I had.
Rate your experience with Allison
How many stars would you give Allison?
Please provide a rating.
Write Allison a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Allison may use my verified review on social media, in print, and in other contexts that will help Allison's business.