Where is the 10 star notification? Alyssa went above and beyond ensuring that my re-fi was processed correctly. Mine was not an easy task because of my own circumstances, but Alyssa was right there with me the entire time. When the THOUGHT popped into my head that this was too much trouble, she would call with an update or question. There were a couple of days during the process that she was ...Where is the 10 star notification? Alyssa went above and beyond ensuring that my re-fi was processed correctly. Mine was not an easy task because of my own circumstances, but Alyssa was right there with me the entire time. When the THOUGHT popped into my head that this was too much trouble, she would call with an update or question. There were a couple of days during the process that she was unavailable, but she left me in excellent hands. Maybe the whole Rocket team is like this? All I know, is that Alyssa is a superstar at this and I would not hesitate to use her or refer anyone to her.Read MoreRead Less
rick skimmyhorn
rick skimmyhorn
551
she was just wonderful , helpful , and knowlegeable, i never felt rushed, she did a great job!!
Todd Goodrich
Todd Goodrich
551
Alyssa was very calm, helpful, informed and kind. She provided good communication and helped to make the refi a pleasant and expedited process.
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