Andre was always professional, polite, and knowledgeable. He made the entire process easy and painless. I would send any of my friends straight to Andre who were in need of his services without hesitation. I was even able to call him months after the loan concluded to ask a question . His service to his clients is impeccable. Thank you Andre
Jerry Johnson
Jerry Johnson
551
Very quick and professional agent. He takes care of business !!!
Diana Kramer
Diana Kramer
551
When looking for a re-if I decided to check with my current lender to see if I could get a drop in interest rate and monthly payment. I called and spoke with Andre Rakas. He was very easy to talk to. I asked several questions about different scenarios. He worked the numbers on a 30-yr and 20-yr mortgage. After being assured that I wouldn’t have to scan multiple documents I agreed to proceed. Since...When looking for a re-if I decided to check with my current lender to see if I could get a drop in interest rate and monthly payment. I called and spoke with Andre Rakas. He was very easy to talk to. I asked several questions about different scenarios. He worked the numbers on a 30-yr and 20-yr mortgage. After being assured that I wouldn’t have to scan multiple documents I agreed to proceed. Since I had re-fi’d with Rocket Mortgage 1 year before they said they could use most of what they already had on file. I only had to supply new W-2, 1099, for 2020. They could access my tax returns with my permission. I didn’t have to send every page as well as I didn’t have to send bank statements either. A couple documents that were easily transmitted through their Rocket App with just a camera shot was all I had to provide. I was able to see where my mortgage process was and reply to any requests for docs. From the time I applied to closing was 17 days total. Not business days which would be even shorter. The best mortgage re-fi experience I’ve ever had.Read MoreRead Less
Tammy Russell
Tammy Russell
551
Andre was great to work with and was very helpful!! He always called right back and made sure the process moved along quickly!
Nina Nina
Nina Nina
551
Great customer service and very helpful. Answered all of our concerns.
Tyler Johnston
Tyler Johnston
551
Andre offered the right information to me quickly. I appreciate his efforts
Stuart Barnes
Stuart Barnes
551
I highly recommend Rocket Mortgage and especially Andre. He and his team are constantly monitoring the market and keeping me informed on rate changes and how I can save money! Thank you Rocket Mortgage and thank you Andre!
Mo Morrison
Mo Morrison
551
No issues, everything was completed on time.
John Bauer
John Bauer
551
Andre was always there to answer our questions. Made it easy to get our loan.
Sally Vanderhei
Sally Vanderhei
551
Very receptive and knowledgeable wit my questions and concerns, also very personable and prompt
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