Andrea Hernandez

NMLS 1750267

Executive Banker

Andrea's Reviews

Esther Arevalo
Wonderful and helpful lady; everything was well originated by you Andrea. Thank you so very much to everyone at rocket-mortgage who came to help me and kept me informed.
Juan Carbajal
Her professionalism and skills have no equal, she answered every question and assisted me at every step. I would definitely recommend her and come back to do it again.
Cris Quiroga
Andrea was extremely helpful in the process of my refiance. She always answered any of our questions and made the transition smooth.
Thomas Hilliard
I Love Andrea. She was so knowledgeable, patient, and kind. She made my experience so stress free, and easy. On a scale of 1 to 10 she was a 15.
Isabel Briceno
At the begin of loan process very helpful. At the last weeks never answered my calls. Nor my emails.
Andrea Hernandez
Reply from Andrea Hernandez:

Dear Isabel,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to ...Dear Isabel,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Joanna Joanna
Andrea was great in the loan process. She was right on many things and got the job done very well. Rocket Mortgage has it down to a science with almost every related to mortgages.
Sherry Lingenfelter
Andrea does a great job guiding through the refi process. Loan is closed! Thanks Andrea & Rocket Mortgage/Rocket Mtg!
Pam McAlpine
Andrea was a great help to me through the refinance process. She was available and answered all my questions. The loan was processed in a timely fashion, and I thank Andrea for her expertise and care.
Julia Selph
Andrea's customer service goes above and beyond expectations. She was extremely knowledgable in the mortgage refinance process and literally helped me cut 10 years off of my existing mortgage. I highly recommend Rocket Mortgage Mortgage, Andrea Rodriguez in particular!
Anne Revell
Andrea has a nice personable and relatable way of getting clients through this mortgage process. At the end you do find out that the Rocket Mortgage way is different from any other company’s process.