Most of Andrew's communications were with my wife, but per her description were professional, efficient, and pleasant. We are pleased with his efforts.
Scott Willis
Scott Willis
551
Andrew was great. When things seem to get stagnant he was the man to get the ball rolling again. I can’t say enough good about the way he preformed his job. When I called for questions and concerns if I would get a voicemail he was always on top of it and I would receive a call for him usually with in a hour. When I come back for another loan from Rocket Mortgage he will be the guy I want to guide...Andrew was great. When things seem to get stagnant he was the man to get the ball rolling again. I can’t say enough good about the way he preformed his job. When I called for questions and concerns if I would get a voicemail he was always on top of it and I would receive a call for him usually with in a hour. When I come back for another loan from Rocket Mortgage he will be the guy I want to guide me through the process again.Read MoreRead Less
Frank Maldonado
Frank Maldonado
551
Great customer service skills. Made the process extremely easy to use. Job very well done.
Dwayne Davis
Dwayne Davis
551
Andrew was fantastic! He provided quick and accurate responses to my questions regarding refinance. He was patient with me as he explained the process. And most importantly, I wasn't just a number to him, he took a keen interest in me as a person.
Way to go Andrew!
And that you Rocket Mortgage for having a wonderful support team.
Dwayne
Madge Wylie
Madge Wylie
551
I really appreciated working with Andrew on my process. I'm really old and he was a great help to me. Thanks for asking. Madge Wylie
Craig Kirchner
Craig Kirchner
551
Andrew was great to work with and very attentive to our needs throughout the process.
Carolyn Williams
Carolyn Williams
551
Andrew was Great!!! to work with, thorough and to the point of which I liked. Would highly recommend him to anyone.
Joy Phoenix
Joy Phoenix
551
Andrew was extremely kind and helpful throughout the entire loan process. As an elderly person I was a little nervous about doing a refinance but Andrew was very honest and patient. He explained all the details, giving me encouragement along the way. I highly recommend Andrew and will be referring him to friends and family because I know they will be safe in his hands.
Tom Urbanski
Tom Urbanski
551
I just sent an email to my best friend/son, the subject of which was "You should see the smile on my face!" It was because the holder of my Home Equity Loan, and my charge-card debts and all been paid off as of this morning!
To celebrate, I paid my first payment on my Rocket/Rocket Mortgage a month early.
From the outset of this procedure, Andrew's quick and thorough responses to my questions and ...I just sent an email to my best friend/son, the subject of which was "You should see the smile on my face!" It was because the holder of my Home Equity Loan, and my charge-card debts and all been paid off as of this morning!
To celebrate, I paid my first payment on my Rocket/Rocket Mortgage a month early.
From the outset of this procedure, Andrew's quick and thorough responses to my questions and his efforts to get this accomplished in as short of time possible, caused me to totally ignore other mortgage providers that were bombarding me with emails daily.
I couldn't be happier with his efforts to make this as quick and simple as possible!
If he ever drive an hour South from Detroit to the Toledo area, I'll be more than happy to buy dinner and some adult beverages.