Anna was truly worth a million to me! After dealing with about four companies to get re-financed and having bad experiences from each one, Anna 's professionalism, knowledge, pleasant personality, and her willingness to provide help and answers step by step won me over. Rocket Mortgage truly amazes me. What an excellent company with excellent people!
Diane Alexander
Diane Alexander
551
It was a pleasure to work with Anna. Her professionalism, knowledge of the job and facts, easiness to work with ( she walked me through all the internet steps of signing and completing the documents in such a way that it was unbelievably easy and her care and attitude was genuinely sincere. You knew she really wanted to help and make it as easy as possible!). I believe the loan was closed in less ...It was a pleasure to work with Anna. Her professionalism, knowledge of the job and facts, easiness to work with ( she walked me through all the internet steps of signing and completing the documents in such a way that it was unbelievably easy and her care and attitude was genuinely sincere. You knew she really wanted to help and make it as easy as possible!). I believe the loan was closed in less than one month. I know 5 is the highest rating, but, in my book, she gets a perfect 10! Plus she was just a pleasure to talk to!Read MoreRead Less
551
Very fast and efficient. Had contemplated refinance for several years but never went any further than making s phone call and inquiring about rates...then one evening I sent our info online...I was called by the first Rocket Mortgage rep within seconds after I hit submit then a few minutes later Anna called me and next thing I know I am committed and putting my deposit down. A few clicks here and ...Very fast and efficient. Had contemplated refinance for several years but never went any further than making s phone call and inquiring about rates...then one evening I sent our info online...I was called by the first Rocket Mortgage rep within seconds after I hit submit then a few minutes later Anna called me and next thing I know I am committed and putting my deposit down. A few clicks here and a few papers there and boom...it was closing day and we had a 3.75% fixed 30 year mortgage paying off most our bills and getting enough cash out to do some projects we have wanted to do. It was fast and easy...Read MoreRead Less
Sam Mayer
Sam Mayer
551
Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this banker had me connected to one of the best mortgage gurus--Michael--that I have ever experienced.
I have bought and sold and mortgaged and refinanced numerous homes and this experience with Anna, Michael,...Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this banker had me connected to one of the best mortgage gurus--Michael--that I have ever experienced.
I have bought and sold and mortgaged and refinanced numerous homes and this experience with Anna, Michael, and everyone along the way, down through the Notary Ann who helped us sign and close, was fast, friendly, professional, and stress-free! I won't ever seek any lender other the Rocket Mortgage for my home mortgage needs.
Consider this timeline! It's April 12th and I'm thinking about a better mortgage rate, consolidating debt and getting cash out. I input some information into a lender-finding app and here comes 3 or 4 ready to go. One stands out from the rest, then I get the call from Anna...the outstander. By April 14th, Michael is on me with what he needs to make it all work. I work with him and in no time flat he has me at closing. A great rate, total debt-consolidation and cash out, all happened in 21 days, a mere 3 weeks from the thought to fruition. We closed on May 3rd. Mind blown!!!
Working with Anna was great!!!! Her personality is very pleasent, and something like a refinance over the phone became more like doing a project with a friend. She made the process so easy, and we got through the application process in a very short time. Anna got me logged onto the Rocket Mortgage web page, open my profile and walked me through the process step by step, she was thorough and made ...Working with Anna was great!!!! Her personality is very pleasent, and something like a refinance over the phone became more like doing a project with a friend. She made the process so easy, and we got through the application process in a very short time. Anna got me logged onto the Rocket Mortgage web page, open my profile and walked me through the process step by step, she was thorough and made it super easy. In the end I got a great deal, saved a few hundred dollars a month on my mortgage and it took no time or extra effort. If you're wondering whether you can lower your monthly payment, I'd highly recommend giving Anna a call!Read MoreRead Less
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