Working with Rocket Mortgage was just amazing. The first call with April was a pleasure. She listened to what I wanted to accomplish and presented all the options within 20 minutes. We spoke a number of times in the first few days and she always had answers to any questions or concerns I had. The pass off to the next team member was very smooth as she gave the full process ahead of time. We ...Working with Rocket Mortgage was just amazing. The first call with April was a pleasure. She listened to what I wanted to accomplish and presented all the options within 20 minutes. We spoke a number of times in the first few days and she always had answers to any questions or concerns I had. The pass off to the next team member was very smooth as she gave the full process ahead of time. We had a number of texts within the first week and she was already ready to assist. As the first touch point in the process, you have to be ready to dig in and she really was. April gets 5 gold stars for the personal and professional experience along with the rest of her team. Great job April and Rocket Mortgage!!Read MoreRead Less
Burton Stone
Burton Stone
551
April is why I will recommend Rocket Mortgage to my friends and colleagues. Thank you April :)
Wendy Pilsitz Poston
Wendy Pilsitz Poston
551
April was very informative and accessible during my whole loan experience. She answered all my questions and was very helpful.
Kenneth Woodrow
Kenneth Woodrow
551
She made whole process easy, and was patient with us
John Maiwandi
John Maiwandi
551
Awesome working with her. Very professional and knowledgeable.
Vicki Hamm
Vicki Hamm
551
All of the service providers from Rocket Mortgage were fantastic, but especially April. No stone unturned and I actually enjoyed what has been a painful process in the past!
Vicki Hamm
Teresa Boone-Stark
Teresa Boone-Stark
551
April was wonderful. Very resourceful. Pleasant and cheerful. A great experience. Thank you 😊 Teresa
Edward Klinovski
Edward Klinovski
551
April was a joy to work with through the mortgage process. She was on top of things, and answered any questions quickly and clearly that I had. It was by far the best mortgage process, along with the teamwork, exhibited by the Rocket Mortgage Staff assigned to my account.
Lighthouse Church
Lighthouse Church
551
April was wonderful to work with. Very patience with all our questions. She was very genuine in her care for our loan.
Mike Ditchen
Mike Ditchen
551
Refinancing can be a lot like a roller coaster. A lot of waiting, some anticipation, and depending on the people, some fear. Not in this case. April worked with us when others wouldn't. She saw possibilities that allowed us to refinance to a loan that works better for our family. The end result was a slightly smaller monthly payment with four and a half years less to pay. Quick response time ...Refinancing can be a lot like a roller coaster. A lot of waiting, some anticipation, and depending on the people, some fear. Not in this case. April worked with us when others wouldn't. She saw possibilities that allowed us to refinance to a loan that works better for our family. The end result was a slightly smaller monthly payment with four and a half years less to pay. Quick response time (normally within 24 hours) and the willingness to explore different options made this a positive experience. If I ever buy a house again, I hope to work with her once more.Read MoreRead Less
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