Ashley was very helpful and clearly explained How the refinancing would proceed. I had many questions and I was unsure if this was the best choice. She was able to give me assistance and helpful with the little questions. The process was handled with many email and phone call reminders. I only had one issue when it came to setting up my mortgage payments on a bi-weekly plan. I was not notified ...Ashley was very helpful and clearly explained How the refinancing would proceed. I had many questions and I was unsure if this was the best choice. She was able to give me assistance and helpful with the little questions. The process was handled with many email and phone call reminders. I only had one issue when it came to setting up my mortgage payments on a bi-weekly plan. I was not notified that the first payment must be a full month payment. Then the bo-weekly plan could start. My error was handled appropriately and a follow up call by Ashley. It is great to know she is able to follow up on any help I may need in the future.Read MoreRead Less
Ricky Thompson
Ricky Thompson
551
Ashley was very helpful and very professional I really appreciate everything that she did I couldn't am NOT did it without her help Thank You Ashley
Rose Fitz
Rose Fitz
551
Ashley was wonderful. She stays with you all the way through. Knows her product and promotions. Thank you Ashley for walking me through the process, which she makes easy. A+ for Ashley.
Scott Davis
Scott Davis
541
Nice and helpful, kept me informed of what was going on with e-mail or a phone call
Martha Luttrell
Martha Luttrell
551
She was very easy to work with...helped me with any questions I had
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