Ashley Boivin

Cleveland, OH

NMLS 1566376

Triple Crown Banker

Ashley's Reviews

Ari Hayslett
There aren't enough words to credit Ashley or her commitment to her customer. I have had a very difficult case, an obstacle at every turn. Where other professionals may have refocused thier attention to other cases, she remained diligent to mine. I never knew I wasn't her only customer. She was always communicating, always pushing and following up. She was consistent, and in a world where customer...There aren't enough words to credit Ashley or her commitment to her customer. I have had a very difficult case, an obstacle at every turn. Where other professionals may have refocused thier attention to other cases, she remained diligent to mine. I never knew I wasn't her only customer. She was always communicating, always pushing and following up. She was consistent, and in a world where customer service is less valued, her work ethic and value of customer shined in her work and personality. No matter the challenge, she was always professional, always positive, and even comical...a welcome relief when refinancing becomes a challenge. I was always taken care of, she was always my advocate. I once told her if she worked for tips, I would need a 2nd mortgage. And that is a fact. 5 stars isn't enough. I love Rocket Mortgage because of Ashley. I will ask for her by name for any future business. Thank you Rocket Mortage.Read MoreRead Less
Michael Psiropoulos
Ashley was great to work with. She showed concern for out situation and found us an excellent solution for our re-fi. She was pro-active and always was ready with answers or was able to find information quickly and get back to us. I recommend her to anyone thinking about using Rocket Mortgage for a home purchase or re-finance. Thank you Ashley!!!!
Karen Bedee
Ashley is a joy to work with and goes above and beyond expectations to make sure that every question is answered and you are connected with the best option for your situation with refinancing your home. I wish I had found her when we first bought our home to oversee our original financing.
Thank You Ashley from the bottom of my heart for your help.
Karen B.
Trent Tidmore
What impressed me the most with Ashley was her excellent communication. She always promptly answered my questions and was very patient and friendly . Because of her our experience was much better than I could have expected!
Christine Chi
Enjoyed working with Ashley who was so helpful for my refinance and kept me informed on application progress. Clear explanation and no surprises.
Brandon Canaday
Ashley kept me informed and in a timely fashion
Kerry Cleveland-Baker
Ashley went above and beyond in assisting and problem solving in our loan process. She was always cheerful and, if not available for a call, immediately contacted us in a very timely manner. We truly cannot express enough how impressed we have been with her attitude and professionalism. She truly puts her customers first.
Wanda Sharrock
Ashley was very pleasant to work with, answered all my concerns and did not pressure me at all. It made changing banks easy and hassle free. She was quick to reply to my questions and totally honest in her responses. THANK YOU ASHLEY
Kim Clark
Ashley was excellent to work with. She is professional and always got back with us in a timely manner. I would highly recommend Ashley to help you get a loan.
Eunice Jester
Very honest and takes time to work with you and responds to all questions. Very dedicated person to customers and co.
Cheryl Walker
Ashley is an absolute Gem!! Rocket Mortgage overall has been a positive experience and I have to believe it is because of Ashley's sweet nature, knowledge, willingness to go above and beyond, even outside of her normal business hours to answer questions or facilitate moving forward with the loan process. Her commitment and professionalism is a quality you don't see very often anymore and it was ...Ashley is an absolute Gem!! Rocket Mortgage overall has been a positive experience and I have to believe it is because of Ashley's sweet nature, knowledge, willingness to go above and beyond, even outside of her normal business hours to answer questions or facilitate moving forward with the loan process. Her commitment and professionalism is a quality you don't see very often anymore and it was truly a breath of fresh air!! We want to Thank her for making this process pleasant and very easy 😊
Rocket Mortgage is being well represented and it would behoove them to reward her and keep her at all cost! Thank you again Ashley for everything!!!
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