There aren't enough words to credit Ashley or her commitment to her customer. I have had a very difficult case, an obstacle at every turn. Where other professionals may have refocused thier attention to other cases, she remained diligent to mine. I never knew I wasn't her only customer. She was always communicating, always pushing and following up. She was consistent, and in a world where customer...There aren't enough words to credit Ashley or her commitment to her customer. I have had a very difficult case, an obstacle at every turn. Where other professionals may have refocused thier attention to other cases, she remained diligent to mine. I never knew I wasn't her only customer. She was always communicating, always pushing and following up. She was consistent, and in a world where customer service is less valued, her work ethic and value of customer shined in her work and personality. No matter the challenge, she was always professional, always positive, and even comical...a welcome relief when refinancing becomes a challenge. I was always taken care of, she was always my advocate. I once told her if she worked for tips, I would need a 2nd mortgage. And that is a fact. 5 stars isn't enough. I love Rocket Mortgage because of Ashley. I will ask for her by name for any future business. Thank you Rocket Mortage.Read MoreRead Less
Celine Huestis
Celine Huestis
551
Ashley was very professional and helped us with all our needs. A great mortgage company to help assist you! We received a great interest rate thank you Ashley for all your help!
Robbin Dudley-Covington
Robbin Dudley-Covington
551
Refinancing is never easy, however, Ashley was exceptional throughout the process. Her response was always quick and thorough. I recommend her and appreciate her service
Andrew Davis
Andrew Davis
551
It was an absolute pleasure to work with Ashley. She answered all my questions and always repsonded to emails in a timely manner.
Vidal Rodriguez
Vidal Rodriguez
551
Ashley provided a full description of the process and was 100% accurate. She kept me updated on all actions and responded quickly to me calls and emails. She made sure I closed when I needed.
Jeff Kippes
Jeff Kippes
551
Very friendly and went out of her way to complete the transaction
Adam Trombly
Adam Trombly
551
This was my first time dealing with Rocket Mortgage as well as my first cash-out refinance. Ashley totally exceeded my expectations!!! Her extremely quick responsiveness and breadth of knowledge on the process made refinancing my home seamless, convenient and extremely easy. I highly recommend Ashley, especially to those new to the process.
Angelita Gallo
Angelita Gallo
551
Ashley was extremely helpful throughout the entire refinance process. She was knowledgable, professional, and quick to respond to any/all questions. She even gave us unbiased advise about refinancing months before it was the most advantageous time for us to refinance. It was because of that, that we decided to refinance with her when the time was right for us. I highly recommend her.
Jeff Pierce
Jeff Pierce
551
Ashley has been very friendly and helpful during the process of refinancing my home. She responds to my emails quickly and is very knowledgeable. I enjoyed her help in refinancing our home.
Damian Mendoza
Damian Mendoza
551
Ashley is an extremely friendly and knowledgeable person to work with. She is always available and willing to help out. She made the experience a lot better than I expected. I highly recommend her.
Rob Mooney
Rob Mooney
551
Ashley was the best part of my experience with Rocket Mortgage! She was very efficient in getting the loan process started and provided excellent communication and transparency. She is absolutely stellar at what she does!
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