Austin Bross

Phoenix, AZ

NMLS 1710064

Executive Banker

Austin's Reviews

Daniel Herrmann
To begin with I believe that Rocket Mortgage has given Austin a great product to work with. Rocket Mortgage was not my only experience with attempting to refinance my mortgage. Given those tools, Austin constantly made me feel like he was on my side by giving me what I felt was advice for my best interests. He listened to my needs and goals and presented me with options that fit them. He was easy ...To begin with I believe that Rocket Mortgage has given Austin a great product to work with. Rocket Mortgage was not my only experience with attempting to refinance my mortgage. Given those tools, Austin constantly made me feel like he was on my side by giving me what I felt was advice for my best interests. He listened to my needs and goals and presented me with options that fit them. He was easy to get in contact with, attentive and personable. It was pleasure to work with him. I have already given his name and contact information to people I know who are interested in a refi.Read MoreRead Less
Charles Galyean
Very nice and helpful. A great experience!!
Dale Hopper
Austin was superb on his assistance that he provided us for our refinance. He was available and had answers to all of our questions. We were a little skeptical at first at the ease, but he helped us through and it was as easy as he said it was.
Terry McLaurin Sr.
Austin did an exceptional job from start to finished, explained everything well and answered all my questions with a friendly and professional attitude.
Sarah Bullard
Austin was efficient and helpful!
Jbc Visionlink
Mr Austin Bross has provided me nothing but an excellent customer service during the course of my refinancing process. He was very polite and helpful to me and has answered all of my questions in detailed making it simple enough for me to understand.

He was very professional in every aspect of the way as Mortgage Banker and I did appreciate that very much.
Brittany Riddick
My loan was handled quickly and professionally.
Wallace Wittkoff
Austin and Rocket Mortgage did a great job with my refinancing project. Austin demonstrate through knowledge and control the process that helped my individual case go smoothly and saving on closing costs. For example since I had paid a good portion of the original loan, the cost and logistics of re appraising the property was not needed. Finally all his verbal commitments were adhered to ...Austin and Rocket Mortgage did a great job with my refinancing project. Austin demonstrate through knowledge and control the process that helped my individual case go smoothly and saving on closing costs. For example since I had paid a good portion of the original loan, the cost and logistics of re appraising the property was not needed. Finally all his verbal commitments were adhered to throughout the process. The closing took a bit longer than expected but that was a result of the boom in refinancing. Austin made sure there were no changes for extensions.Read MoreRead Less
chris nix
Austin was amazing. I became a bit unhappy once I was transferred to "The Team."
Susie McVicker
Austin was great. From the first conversion through all our questions to the last one after completing our loan. Austin really went above and beyond in our opinion to find the best loan. He kept coming back with better and better news and offers. We will definetaly be using Rocket Mortgage in the future and will look up Austin to get the process started.