Austin Bross

Phoenix, AZ

NMLS 1710064

Executive Banker

Austin's Reviews

Jbc Visionlink
Mr Austin Bross has provided me nothing but an excellent customer service during the course of my refinancing process. He was very polite and helpful to me and has answered all of my questions in detailed making it simple enough for me to understand.

He was very professional in every aspect of the way as Mortgage Banker and I did appreciate that very much.
Brittany Riddick
My loan was handled quickly and professionally.
Wallace Wittkoff
Austin and Rocket Mortgage did a great job with my refinancing project. Austin demonstrate through knowledge and control the process that helped my individual case go smoothly and saving on closing costs. For example since I had paid a good portion of the original loan, the cost and logistics of re appraising the property was not needed. Finally all his verbal commitments were adhered to ...Austin and Rocket Mortgage did a great job with my refinancing project. Austin demonstrate through knowledge and control the process that helped my individual case go smoothly and saving on closing costs. For example since I had paid a good portion of the original loan, the cost and logistics of re appraising the property was not needed. Finally all his verbal commitments were adhered to throughout the process. The closing took a bit longer than expected but that was a result of the boom in refinancing. Austin made sure there were no changes for extensions.Read MoreRead Less
chris nix
Austin was amazing. I became a bit unhappy once I was transferred to "The Team."
Susie McVicker
Austin was great. From the first conversion through all our questions to the last one after completing our loan. Austin really went above and beyond in our opinion to find the best loan. He kept coming back with better and better news and offers. We will definetaly be using Rocket Mortgage in the future and will look up Austin to get the process started.
Joe Leon
Austin was great. He was very attentive, was very clear with his explanations and always responded to my calls and e-mails in a timely manner.
Jodi Krizan
Austin is very nice knowledgeable. He answered all my questions and addressed my concerns. I would definitely recommend Austin for anyone's future needs of a loan advisor.
Sandro Torres
The entire Loan Process went smoothly, Austin was friendly and very knowledgeable.
Mike Zwisler
Austin was great to work also got back to us in a timely manner and answered all our questions.
Jolene Levin Nowry
Austin was very friendly, knowledgeable and supportive. He explained everything very clearly.